Great bed great product horrible customer service /shipping time took waaay to long and i ran in some issues the time was being stretched out way to far when i ask i was told oh its on its way,  thdn shipping time streched further out i asked again what's going on i would like to cancel if it's not shipped yet they told me oh it has been shipped should be there in a couple days  so i waited still nothing and status said processing so i called again and was told it was coming on a later date and it was too late to cancel because it has now just left the warehouse. .i was not happy but the product is amazing so if you order be sure there will be a long wait time. .i am giving 5 stars because i really love the bed itself, but i wanted to warn you about the shipping issue:)