The bed looks really nice and I’m very happy with how it looks in our room. 
The instructions were appalling - really awful - it took all day to do it, take it apart, do it again! The customer service team had to send further information but a dit was over the weekend we had to wait from Friday afternoon until Monday. 
The bed is advertised in Wayfair as Connell Upholstered. The instructions give another company name and the bed model name ‘Valentina’ which is available at multiple ‘small’ websites for approx £100 cheaper than the sale price at Wayfair. 
I’ve given four stars based on the speed of delivery and the way the bed looks.