I love this bed, and didn't have any problems.  It arrived a week early to my new apartment. Which was tough since I did not have access to hit and was flying across the country at the time. Thankfully some friends assisted with this. Wayfair discounted me for the inconvenience and also gave me advice to prevent it in the future through the shipping vendor. The only other issue was that when the Handy people came as I had purchased the assembly with the bed. One of the bolt paneling was on the wrong side and luckily they new how to rotate it. I absolutely love the bed and it looks great. It definitely is a statement piece and makes the space.