We bought this rug in the 10x10 size, it arrived a day earlier than expected, was well packaged and unrolled (should say unfolded) very nice and flat right away.  It is good quality & the colors were as expected.  I took away one star only because the tan part of the rug (which is most of the rug) is not very soft, it is coarse and scratchy, not super-soft to sit on if you are going to spend time on the floor.  We have a toddler, so we spend lots of time on the floor!  We have had it down for two weeks and it's been vacuumed a few times, but it is still shedding fibers.  If I sit on the floor with dark pants, the fuzz is very noticeable, hoping this clears up after a few more cleanings.  Overall very satisfied, it really helped to liven up the space just as intended, and I feel it will wear well.