It came with 4 folds in it.  We are trying to get it flat.  Eric said he would send a DIY on it.  It came without one.  One way is to put wet towels on the folds and iron them.  Can you imagine a 86 year old women crawling around on the floor to do that,  I only have a flip phone so can not send photos.  My daughter will be here from Ca. on Monday and will take photos.  I am very upset.   The large rug we got flattened out. the two smaller ones are the r;ugs with folds in them.  We need help.  Mrs. Judith Ann Roda