I originally purchased 4 light gray counter stools. When I received the stools, the color was light beige which did not match my kitchen. Wayfair has an excellent customer service and an excellent return policy. Wayfair promptly scheduled FedEx to pickup the 4 light gray stools (free of charge) and to deliver 4 black counter stools. Wayfair also gave me 10 off of one black stool. I promptly received the black counter stools which were packaged excellently.  My daughter put the stools together in 2 hours. No parts were missing. I have a bad back. I can sit on the stool for a long period of time without any discomfort. They swivel very smoothly and the grandkids finger prints on the leather wipe off very easily with dish detergent and water. I would highly recommend this product. You won’t be disappointed. Wayfair made me a happy customer! I am a customer for life!