This is how my box arrived....... Luckily, there was not any damage. The assembly was fairly easy. All the pieces were available and fit the way they were supposed to. The bed is decent for the price.

***Update*** 
After opening the box, there was no damage to any of the the poles. Nothing was missing, the directions were easy to follow and the frame was easy to assemble. The black looks really nice and makes the room look pretty modern. It’s perfect for our 12 year old son. I would recommend this product for the price!