These chairs are a 5 star - great chair, relatively easy to put together and look great!! However, my experience with Wayfair is a 2 out of 5. They shipped me barstools that I had canceled and had a confirmed cancellation, then sent UPS on the wrong day to pick them up. Further, there were 6 chairs and the UPS guys could only pick up two...ugh! Then, when these stools arrived...mind you I had selected the gray stools with light brown tops (although I actually thought later that I would want the black ones with the dark brown tops)....the black stools with dark brown tops arrived!! I didn't complain bc I had changed my mind and wanted those, but how weird is that? Not too happy with the crazy service surrounding these stools but love the stools themselves :)