I had to call customer service at Piedmont to get the electrics for the bed set up because of a printing error on their direction sheet. Piedmont was aware of the problem and Ten minutes on the phone and everything was up and running!! The bed was very easy to put together. You could do it with 1 person, but I would say 2 are better. It's heavy. If you are laying in bed on your back, the USB port is on the right side. I'm not using the port on my bed, because it situated everything on the wrong side for me. Also, some of the wires with the connections were loose under the bed. I have cats and had to zip tie some of the wires up to keep them from hanging down too low. I tried the massage features of the bed, but have to say the massage setting is very loud! Overall this bed has been great though!