Arrived a few days after ordering, way earlier than advised.  It was well packaged, clean when opened and inflated quickly.  This is a good quality product.  It is supposed to inflate to 18cm, the one we have is only 15" and that's being generous, about an inch less than advertised.  It is also quite firm for being described as a medium mattress, my son has a sore back this morning so looks like I will have to buy a topper which is very disappointing.