There are several imperfections: loose and discolored fibers, and a dent that happened in shipping. But the packing material was so difficult to deal with (and it is such a bulky item), I won't bother trying to ship it back. It is also flimsy. ... speaking of the packing material: the styrofoam flaked apart and it is so small and staticky that I will probably be cleaning it up for another month (I've already vacuumed three times).