Had this less than a month but I was impressed with it's simple one push fold out system and how little space it takes up for storing yet can hold a lot of washing. It's really handy for small items so you can put it outside or bring them in to dry if it's raining. I would say that an older/infirm person might not be able to operate the push to open function it takes a bit of force. 
Overall we are really pleased with it, it'd  be perfect if all you had was a balcony to dry on as with it's bag it could be stored out there too.