The rug itself appears to be fine I have not fully installed it yet as i am waiting for rug pads. I give this two stars be of my issue with wayfair customer service. Less than 24hours after I ordered the item I requested a cancellation because I found the same item for $70 less on overstock. Wayfair responded saying the item was already shipped or was custom made and could not be cancelled. Well I check the item status and it said that the rug was not shipped. As a matter of fact I did not receive a shipping notification until a full 24hours after wayfair's response. Since this company is Turkish I doubt that the rug is manufactured when it is ordered as a matter of fact when. I placed the order it was listed as in stock.