My unit came non-functional out of the box. 

But more importantly I've been fighting LG Support for the last 8 weeks trying to get them to repair it, return it, or refund it, and to get any sort of status what-so-ever on my claim.  

Needless to say, I've wasted the whole summer without an air-conditioner. 

All I get is run around in circles, promises of them going to contact me back that never come.