Well, I was so excited to receive this, it looked great in my home and the cats loved it!
Because it was expensive, it is a cats toilet after all, I did a lot of research before I purchased it. Nowhere did I see your review that said it might leak you’re in at the seam where it connects.
I have had to put a bag behind it on the wall. When I called your customer service, I had a very pleasant experience, and did receive a partial refund. But I don’t think that’s the point, it’s a lot of money, I am wondering, has anyone else had this problem? Did they just not see the right reviews? 
If two reviews had of told me that it leaks at the same, I certainly wouldn’t have purchased it. 
Not earth shattering, just an expensive disappointment.