Chair looks stylish and it is a nice addition to my study room.
It is quite hard and not extremely comfortable if you are planning to use it for long periods of time. 
Legs of the ottoman were wrong match at the delivery. I had to ask for new ones and with my surprise they came covered in mould. Third attempt and they were finally the right ones. Still, a couple of them are not perfect matching height and I had to add some felt pads. 
Customer service was prompt and kind and made up partially to me for this average quality. Overall, considering also the price at over 200 pounds, it cannot get more than 3 stars.