I bought this as a gift for my husband for Father's Day.  It was definitely a great choice, he was so excited to open and install it, what can I say, the man loves to use the bathroom!  It was super easy to install, my daughter and I installed it in 15 minutes.  The warm water is very soothing and the heated seat is nothing less than luxurious.  The seat and accompanying parts are well made and heavy plastic.  We need to get an extension cord, but for now it works great!  We are really happy with this purchase and will be enjoying it for years to come.