Absolutely LOVE these chairs! I read the reviews and went for it! These chairs are a firm chair, but still comfortable to sit in! Lots of spacious room. They are exactly the color they say "gray brown". Very soft to the touch and such a statement piece. I have had nothing but compliments on these chairs. The seat cushion is Velcro on, but I still find I need to push them in every now and again. I am assuming because they are still very new and firm. The boxes were damaged so I was afraid to see the product, but opening the boxes they were in great condition!