This is a great product that works very well. i have had other blenders that were so noisy and still would not crush all of the ice. I use this blender to make smoothies in the morning and i have not had any issues. It is quiet, blends everything and is not hard to clean. The extra cup is great for when i am in a hurry to leave. The best part is it looks so nice on my countertop! [This review was collected as part of a promotion.]