We are happy with this chair! It is firm, but since we use it as a corner and decorative chair in the bedroom [and to put on shoes] it works. The color on the website said “brown” , but this is actually a nice shade of tan. The Wayfair rep was kind enough to say that if the color was actually a darker shade of brown when the picture looked more of a tan, she would send a return label for shipping back, which I thought was very kind. Chair of a good quality and is sturdy.