We purchased this about 2 months ago and recently had it installed. The 2 convection ovens are great and I love all the functions and features available. It is a bit of a learning curve from our old one (temperature wise and cooking times) but once grapsed, will be fantastic. My only complaint are about the spec sheets that we used to adjust the hole in the cabinet to house this. We had 5 people (an appliance guy, our contractor, a cabinetry man and my husband and I) check the listed dimensions and double check cutout requirements and despite this, the hole space we cut was too large (height wise). And no matter how we measured the actual unit we were unable to reach the same measurement specs- so just consider that should you need to modify a cabinet to house this - that is the sole reason for a 4star rating.