The racks don't seem to be well thought out - there is often a lot of unused space. The silverware holder is loose, which is annoying. I generally wedge it in place with a bowl. The silverware holder wastes space with tiny slots that I doubt any silverware can fit in. Also, the first time I picked it up out of the dishwasher, the handle detached, dumping my silverware on the floor. This dishwasher is noisier than others that I have had.