Have had this unit for a couple of months now and my biggest complaints about it are the unusable amount of water below the spigot and the spigot itself doesn't have nearly enough water pressure to easily be able to fill up a gallon jug.  Have read about the plastic spigot with chrome paint often flakes off, so have ordered a replacement spigot made of stainless steel.  Have also noticed part of the reason behind the lack of water pressure is there is no strong seal between the unfiltered water tub and the glass container.  The 23-cup filter has its spigot at the bottom of the container, which allows almost all filtered water to be used efficiently.  I love the taste of clean water and am very spoiled with the Zero Water quality, though the filters themselves could have a better quality control.