We love the idea of the pyramid heater but have had trouble getting a front panel that does not arrive dented. We have had three now and all dented in different places. Packing is not very good but if you can live with that I would say we love the heater itself. It does not put out as much heat as a fire pit or a regular standing heater BUT the flame in the tube gets a lot of compliments.  I’d buy another one for sure and be happy.