These tiles are absolutely beautiful.  They were flawless and packaged so well...not a single broken, scratched or chipped tile.  Installed, they look like real reclaimed wood.  My only complaint is the delivery. They were shipped from Wayfair to my area within a couple days.  It then took 2 weeks to get them to my home which is 30 miles from deliverer.  I could have picked them up myself and had them home in less than 2 hours.  Although the product is perfect, the customer service experience is poor.