I bought this bed  as my sons 14th birthday surprise bedroom make over unfortunately got disappointed when it arrived with missing parts I cried my head off and FB my supposed was ruined. I had to order for the missing part they sent me 1 piece instead of 2. I called again ethos time I was sent 2 pieces for a bigger bed. 

I’m so disappointed I had already got rid of my sons older bed now he has been sleeping on the floor with no bed. 

Emailed them with pictures I don’t know what to do.