This machine makes great hot coffee! It is so nice to be able to brew a pot of coffee and have the option to make one cup with a Kcup. It's easy to use and easy to clean. We love that it doesn't take long to heat up and brew. The only reason I didn't give 5 stars is that I was not wowed by the black plastic. It could use a more updated color or design. I have always been a Cuisinart fan and love their products!