Love the look of this product IF we are finally successful in installing it. My husband had to purchase a special drill and bits and still had two of the wall plates break. We are in the process of finding the parts to replace the broken ones. Note: my husband is not a novice at installing such things. Drilling through the tile resulted in broken bits and two trips to Lowe's for the purchase of more tile bits and a hammer drill. (Not to mention a VERY frustrated husband! ;-))