Nicely packaged and delivered promptly. Fullly illustrated diagrams and instructions. Parts protected and separated packaging. I wish I would have done a little research before selecting this specific shower door. Considering we have a small door to replace I thought I could install this on my own, which I am wrong, you will definitely need help. Between the weight of this door and the need to Ancor it to supporting beams I am needing to call in the professionals to insure proper installation. However if you are confident in your own home repair projects you may not need the professional help and may just need an extra pair of hands (in fact a few steps state minimum 2 people required.) but all in all I love the the design and style and adds great elegance to any bathroom.