We bought two of these toilet seats for a bathroom renovation. We haven't installed the toilets yet, but got the merchandise out of the packaging to check it out. Both toilet seats came well packed and arrived quickly. We are really anxious to get them installed. Shipping is very fast, and everything comes in without any damage. We really liked that the toilet seat was suggested when we purchased the toilets. We wouldn't have thought to purchase the wax ring or the seat at that time, so this really saved us time down the road.