I've had this several months now, it has cleaned 3000 sq of my carpet, couches, recliners, two other homes and it works beautifully. It's the first carpet cleaner I've been able to easily clean from top to bottom. If anything isn't working correctly, it is always operator error. The operator hasn't seated the tanks all the way or left something open. Love this. I can clean an entire room or spot clean. The carpets dry quickly. The only change I would make is I use Carpet MIracle instead of Hoovers product. Wow. Carpets are clean and stay clean.