This is my 2nd programmable feeder.  On this new and improved version kibble gets stuck in the tines which freezes the timing program.  It does not dispense that meal or any meal after as the time display now just flashes.  I have tried to use larger kibble but it gets stuck,  I used smaller kibble and filled the hopper less than 1/4 full which is below the baffle level but it still gets stuck in the tines.  I exchanged it at the pet store but the replacement malfunctions as well.  Does not work, your pet will not get fed!!!  My 1st programmable feeder worked well for 5 years.  I would still like to use an automatic feeder.  Petmate -please help, what happened to the quality of your product?