I would rate these patio ottomans at a 3 1/2 if the system allowed. Assembly required more time than expected but was relatively straightforward. All hardware was included but horn buttons and hooks to secure cushion were completely missing on one ottoman. Though the item description indicated that it would support up to 350 pounds, interestingly, in assembly instructions it was recommended that ottomans be assembled close to where they would be used to avoid the undue wear and tear. of moving them once assembled Once assembled, they seemed sturdy enough but given the comment in the instructions, I'm not sure that I would feel safe using them as extra seating for my guests. I think only time will tell how well they will endure. Ultimately, they are neat, compact and look just like the picture. I remain hopeful they will serve the primary purpose for which I ordered them.