I received this item a couple of weeks ago and it works as its supposed to! I definitely enjoy the filters and easy cleaning of the fountain. Additionally, its nice that it can be activated via your phone. Would I get it again? Probably not because my dog drinks water whenever she wants so scheduling times for the fountain to turn on would not work at all. Additionally, it’s definitely not a necessary item and pets will do just fine with a regular drinking bowl. Overall cute if you want to be fancy but nothing amazing.