I had read all the reviews of the bent hands on the clock upon  arrival, but I ordered it anyway and of course my hands were all bent also.  The packaging quality is  Poor . I was able to bend them back into shape with some creases.  Also the  contrast  colors of the Clock were nonexistent as shown in the ad .  My clock is nearly all black.  It's too much of a hassle to send it back I will modify it to my liking.