The product is very attractive, and water boils quickly.  I marked down 2 stars because: 1) the exterior gets very hot...yes I know it contains boiling water, but I would like to see an insulated layer between the boiling chamber and the exterior, and 2) it's uncomfortable to hold during a pour...in order to tip the kettle sufficiently to pour, you have to hold the handle close to the spout, not in the center, and 3) the water comes out quite slowly. A beautiful little kettle and probably worth the spend, but not a winner in terms of functional design.