Fast delivery, one day earlier than I had expected!The material is comfortable and the assembly was very easy with clear instructions.  However, the metal bar the pillow goes over on the back seems poorly designed and takes away from the comfort. The arms that fold down for the futon are also inconsistent. Sometimes they catch and sometimes it takes a couple tries to be able to return the futon's arms to the couch position. Overall a good product from a great company, but couch lacked certain design elements that would have been more ergonomic.