The tile was well packaged, nothing broke. We love the look of it and it was my first DIY tile job, which if you look close you can tell. The tile cut very nicely, sometimes you would risk a chip at the end of a long cut, but if you cut both ends first a little ways, you could avoid chipped corners. One thing to note on this tile, depending on the pattern you will be choosing, you may end up with more taste than what is typical. This is due to needing specific sections that you just might not be able to do without a new whole tile. I had very few tiles I could use for more than one section.