This would have been four stars but the delivery service was terrible. As many other reviewers noted, it took a long time for the couch to arrive. Almost a month and a half. Also, when it arrived they left it in heavy wrapping so be prepared to have someone help you remove. 

Although the customer service is very good at Wayfair, it took three lengthy attempts to pay for this because I used multiple visa gift cards. I don't think it should have been that difficult. 

The couch itself is lovely. Firm, comfy and plush looking. It you look closely (under the couch) you can see it is well made but not very well made. Staples sticking out etc. but still a solid piece. 

I would recommend the couch especially given  the price but I would caution that you need to be very patient with the delivery.