I bought one of these several years (6-8) ago. About 4 years in to it the soap dispenser stopped working. I called Pfister, they sent me a new soap dispenser...no charge...In the last couple months the faucet stem started leaking where it goes in to the spindle (The first leak ever) I called Pfister, they sent me a complete brand new faucet set.  Their warranty and customer support are second to none. You get what you pay for. Faucets are somewhat of an investment, buy a nice Pfister with a lifetime warranty. You will be glad you did...IF you have to use the warranty. (Keep the receipt and or  box for warranty purposes...I know, it's hard to do)