We entire family loves this machine. It has options to make hot or cold coffee drinks (cappuccino, espresso, cold brew, latte macchiato, regular coffee, etc). There are also options to make tea or hot water. 

The machine is a breeze to use, it felt intimidating when I opened the box but once plugged in the screen gives simple step by step instructions for how to use it.  

It comes with a hot water spout, a cold latte frother and hot latte frother. In addition to the things mentioned my kids will choose hot milk and froth milk to make themselves hot chocolate. The entire family loves this machine. 

My only dislike is that we use extra large mugs and find the machine defaults to a much smaller size. You can easily adjust the cup size in the menu, but I would have preferred it to default to slightly larger.