Where to start. I received this product free in return for review. I have been a Keurig user for years so I was excited to try this new product. I prefer iced coffee once the weather warms up so the timing was perfect. The product itself is small and slim and does not take up much counter space. It has a decent size water tank for it’s size. The machine is simple to use. If you want iced coffee you simply hit the top button and select your size. It also has a strong setting for hot products which is an added bonus. The Dunkin Donuts pods made specifically for cold brew were great. Good flavor and fairly strong. Super quick to make. Overall I do not have anything negative to say about this product. It meets all my hot and cold beverage needs and takes up a small footprint in my kitchen. I recommend if you are an iced coffee fan.