There was an error in my order. There was no packing slip or any paperwork in the box, so it was unclear how to report it. I had ordered 12 bowls and they came in two boxes with six in each box. One box of six bowls was the correct style and the other box of six bowls was not correct. I got a series of automated questions and I said one box was correct and the other wasn't. I got one bowl replaced, rather than the full box. Still no packing list or any instructions on how to get this corrected. Very frustrating.