I haven't opened the product box yet because the product had clearly been a customer return rather than a new product.  part of the end of the box was ripped and taped.  It had been opened and taped back on the sides and end that had been opened.  It made me wonder if they had tested vacuum cleaner and found they didn't like it.  at the least the vacuum should have been sold at an "open box" price.  I am considering returning it to Wayfair because I hate to get products that have clearly been used and sent back.  It creeps me out that another person has handled it.