Received 1/25/17 about five day turn around time from ordering. So far so good.  Before purchasing I checked the other reviews, Thank you!  I put the futon together by myself and it did take about 3.5 hours.  The written instructions were clear and I did not have to check online for the video.  So far I'm finding the mattress to be quite comfortable and I will update when I've had the product longer.  
Cons:  the lack of removable cover on mattress since I have a pet.