We bought this convection oven 8 years ago, had already 3 service calls on the biggest element, part DG47-0056A, the total costs of all the services almost amounted to getting a new stove!! The last service calls, Samsung authorized repair tells us the part above is on order (since September), however, today I was frustrated and checked yr parts warehouse and found that Samsung has discontinued the part ! Why does the authorized repair not know that, after 3 phone calls, they still say the part is not in yet, lying! Meaning untrustworthy ! Now what am I todo with an almost brand new oven, with the largest element not. Working. Please take back the stove!  Never buy a Samsung stove…