I love my new sink! I bought this when it was on sale so think I got a great deal. I was worried about ordering it in case it was cracked or damaged during shipping. I live outside the US and had this sent to a freight forwarder. The sink was properly packaged and survived 2 rounds of shipping to get to me in perfect condition (no cracks, scratches etc.). It was easy enough to install and it looks very high end. I got the charcoal grey colour and was worried about having such a dark colour in my kitchen (everything else is white or light coloured). However, it's a great contrast piece and very practical. It has kept true to its description (heat resistant/scratch resistant). The best part is that I don't have to look at ugly water marks that you would see on a stainless steel sink. One of the best purchases for my kitchen!