I was happy with what ordered.  When I received 2 boxes, one box was fine  the other there was a chip in a dinner plate and -1 bread and butter plate was broken.  I went on your web sight and put in a request for replacement, which I received in a day or two.  But the box was badly beat up.  Luckily there was I bread and butter plate that was not damaged aswell I dinner plate was fine and the rest were broken.  The mugs were fine and bowls were fine.  I still will order from you again.  THANK YOU