My husband has nerve pain in his thighs and lower legs. Sitting is hard for him unless he has good back and leg support. This has worked perfectly for him. We can watch TV comfortably together. Also, he often wakes up early with pain, so now he sleeps in this chair for awhile in the early morning. We wondered about the shipping process for such a large item, but it came quite quickly, they called ahead and made an appointment, and they delivered it directly to our garage. It was in two boxes, so it was much easier to get into place than we expected. We are very happy with our purchase and thank you so much for a great set of chairs.