I am OBSESSED with this couch! I’m nearly 5’4” and can lay on it comfortably both when fully extended and when the bed portion is closed up. The couch is very firm but that’s exactly what I was looking for! The couch arrived in 3 moderately heavy boxes. I’m about 112lbs and was able to push them into my apartment by myself. Assembly wasn’t too terrible as long as you follow the instructions in order exactly. Overall I’m super happy with this couch!