We love this couch! I was a little worried from the previous reviews saying that it was too firm. I think it depends on what you want. It is firm, but our last couch was too soft and we ended up with a lot of back pain. This is firm, but also soft and very comfortable! It’s not the deepest couch, but we will be adding an ottoman in the future for the two seats without the chaise part. The chaise is not going to be long enough if you’re super tall. I’m 5’6 and it’s just the right length. The velvet fabric is beautiful and we haven’t seen any issues yet! For the price, it’s a complete steal!! Best couch at this price point for sure.