This couch is pretty good for its price point. The seats are firm, the back pillows and side pillows are very soft and comfy. My only complaint was the instructions given weren’t very clear. And u basically have to figure it out. I bought two. So the first sofa took me about an hour or so to build but the second took me 30 mins. The material is good quality all around it’s a great sofa for looks and occasional sitting if your looking for a really comfy couch for everyday use this isn’t it.￼