Item arrived very early two day shipping. Box is very heavy, you definitely need two people to bring box into your house. Took about 2hrs for my husband to put together, everything came intact no missing parts or screws. I purchased the oak color, fire place heats up nicely, storage room on both side, adjustable shelves, no remote and no heat adjustment. You can turn the fireplace on without the heat. Came with a wood log and crystals. 

One thing I must point out the crystals are hard to place in fireplace, overall it’s a good quality piece for the price. Fits a 65” TV showed in pic.