Wayfair was incredible to deal with. Excellent customer service forgot to add a coupon. The rep on the phone took her time and found me a discount. A day later I saved almost 100.00. Called the second time spoke to another rep who was so nice and informative. I wanted to add insurance on the couch. The couch is better than what I expected. It’s super soft and comfortable. The color and style is perfect for what I wanted. Hands down the best experience I’ve had in a long time!!!