I love this little plant. Unfortunately it was shipped in a soft box, the bottom of the planter came apart. (It was held with tiny finishing nails/staples. Because of that the whole base of the plant was hanging out on the floor. (White Styrofoam.) Due to budget I buy almost all my items from Wayfair returns/clearance and while I had had spectacular luck, the last five items have had major issues. And while that in itself is frustrating, I have had nothing less than top care/response from Wayfair so I'm willing to take my chances. This company stands behind it's products. Don't let "No returns" keep you from buying on the clearance site. No returns does not mean you are stuck with damaged products. They will refund you. I love Wayfair. This little plant would have been perfect (at the clearance price.) Not sure if I would have paid any more.