the sofa looks exactly like the picture. happy with the sofa but... i paid extra for express shipping and it said get it by the 12th but i actually got it on the 19th. putting it together took me an hour. instruction was confusing but i was able to put it together. will update this review based on how well this sofa lasts and how the protection plan takes care of my sofa if it breaks. don't know why at the bottom it says don't include about delivery issues in my review. i think it should be stated more accurate on what to expect with shipping on the page where i select for shipping options. anyways i'm glad it didn't come damaged like in some reviews i've read here.