Received the fireplace in a very timely manner. Upon opening, I did notice a few deep scratches and chips but I figured returning it would be a bigger hassle. I do love the wood color but I do not feel it heats as well as stated. It took about 4 hours to assemble by myself and I just filled the scratches and chips myself. The screw covers are prety much useless as they do not attach easily or stay well.  Overall nice & sturdy stand fireplace but I do wish the heater was a little better as it does not seem to heat the square footage indicated.