I love my new sofa. Had a hiccup at first but wayfair fixed it. My shipment was shipped in 3 separate orders. When I got the sofa it was missing the arms. Somehow it showed delivered but didn’t come with the original order. I called wayfair and they told me to wait a couple of days to see if it shows up. I waited and still no arms. They sent out a replacement order. I was a bit frustrated because it threw off my Easter home decor and also was suppose to have family over that week the sofa arrive but had to cancel it. The replacement came a week later and I was able to put the couch together. ￼although I had to wait wayfair replaced it with no issue. 
The couch cushions are very stiff, but not a hard stiff which is what like. It fits perfectly in my small apartment and gives me just enough glam and a modern touch. ￼