I cannot begin to tell you how much I love this chair.  I was very skeptical at first because this chair lacked a lot of features of more expensive chairs, but it sure does not perform that way.  I am 6'2" and 250 lbs and this chair is so comfortable that I dose off while getting a massage.  The only issue that I had (and it wasn't really that big a deal) is the fact that it took me about 15 minutes to get one of the screws to go in for the arm rail because It was just such a weird angle.  Oh, and my wife loves it too......