Many of our pieces were damaged and scraped up.  I attached just two pictures of the damage, but there are spots like that over most of the pieces.  I don't think it was packaged well for shipping.  
It took two of us a couple hours to completely build it.  Many of the holes did not line up, and we had a lot of problems with screws cross threading.  Overall, assembling was atrocious.  We've built a ton of furniture pieces, and consider ourselves to be pretty experiences at this point, but this one was incredibly challenging.
The love seat is also very small.  It fits two people tightly if you are both of a smaller build.  Consider the love seat just a large chair for one person to spread out or curl up on.