I love this mattress! It is very firm, but not painfully so. I have boney hips and shoulders and I don't feel pressure on them while I am sleeping. Also, my dog sleeps with me and moves around at night, and I cannot feel her move through vibrations in the mattress. I slept on the mattress the night I opened it, and it was much softer that it is now, after the 48 hours it takes to regain its original shape. It was very well packaged and arrived on-time. I am very happy with my purchase!