This is a really pretty chair, so looks alone its 5 stars, but an office chair doesnt have the luxury of just beauty, its got to be functional. I dont have back issues despite working long hours at a desk because Ive been spoiled with high end ergonomic chairs at the office. Now with working from home, the expense falls to me and Im a bit more thrifty for home base and looks do matter here. The lumbar area of this chair is a significant problem, it is straight back with a significant uncomfortable gap. The chair is not expensive, so I guess you cant expect it all. Id still recommend this, but you may want to consider getting a lumbar support pad - Ive ordered one and hope it helps.