I wasn't sure what to expect with it being a hybrid coming in a vacuum packed box. But once it fully returned to normal it was better than I initially though it might be. The support it offers is a nice change. We previously had a way more expensive memory foam mattress that just lost it's support. Especially on the edge. The edges on this feel nice and solid. The only reason I give it 4 stars is that you do feel the springs a bit but not as much as a traditional mattress.