Two key pieces to the desk were bent when packed. Luckily, my husband was able to straighten them. One of the connectors for the stool was also defective. I trust that I could have returned the unit from my past experience with Wayfair. I chose to deal with it as is rather than repack the pieces and schlepp the heavy piece for return shipping. No guarantee that a replacement would be any better. I am satisfied with the craft table, won't use the stool. This is the chance you take with furniture that requires assembly.