Despite the mix up of having the bed delivered to the wrong place twice, And it being damaged. I finally received the proper headboard.. The customer service is actually very good. Every time I called they were prompt and courteous. And they actually gave me a refund. Which was very nice. The head board and foot board are actually not as high as they look in the picture. In the picture it’s a smaller mattress so you have more of the headboard showing. I have a 12” mattress so it doesn’t show as much of the headboard but it’s fine overall. The drawers are made out of plastic with a metal frame but  they are sturdy enough. If you are planning to use a box spring and mattress you will probably barely be able to see your headboard. Just a fair warning. My set up  actually worked out well.