This stool arrived very well packaged and in great condition. There were no instructions included and I wasn’t quite sure where the different washers went but after a posting on the web site asking for help, the instructions were emailed to me and the stool went together quickly. I only purchased one at first because I wasn’t sure if it would work at my counter but I love it and have already purchased three more. They are sturdy and they are very comfortable. The swivel is very smooth. The colors are exactly what they look like in the pictures and match my kitchen perfectly.