My dresser came damaged and Wayfair still hasn't responded to my request for a replacement.  The dresser is beautiful and heavy.  I am really disappointed in the level of customer service that I received from Wayfair.  I've submitted photos showing the damages multiple times, spoke with representatives and still no resolution after 3 days.  I paid for the handy service and he put it together since he was here and I wouldn't get reimbursed.