Love the rug!  It is a little thinner than expected, but is so much softer than expected.  Looks beautiful.  Colors true to what was showing on the screen.  The blues are definitely a grayish blue which was exactly what we were looking for.  I would have given it a 5 if this would have shipped using UPS and not FedEx.  Wayfair customer support is great, but really disappointed that they still use FedEx which has horrible  delivery times, horrible customer support, and just overall frustrating tracking capabilities.  If you are looking for a beautiful rug and can deal with the BS of FedEx then I would recommend this.  Looking forward to Wayfair using some other shipping method so I can start ordering through them again.