This fridge was a great unit up until about a week ago when we noticed that it did not cool anymore. I read that there was a 1 year manufacturer warranty so I contacted Newair and Melissa was happy to help with the issue. She gave us instructions on some things to try and when those did not work she then put in for a replacement unit for us. If you have any issue do not hesitate to reach out as customer service is fantastic! Thank you Newair!