Love the chair itself, but we are on try number 3 to get one without a beat up box and broken leg. Seems to be happening in the shipping process because we originally ordered 2 and 1 of them arrived in the box in perfect condition, 1 with a badly damaged box and chair leg to go with it. Joss and Main's customer service was excellent and they quickly sent out another chair, again it arrived in a torn box with a split in the leg right where the box was torn. They are sending out another one...hoping the third time is a charm!