4 stars because it looks nice. This is not a slipcovered chair although it appears to be - it is only upholstered and slipcovered looking (what’s the point of that). I also agree with other customers that there is not any back support because the back cushion is all down fill with a straight back frame so you definitely need a lumbar pillow on this chair. Overall, I wish I got a different chair that was actually slipcovered with more back support.