I didn’t let the bad reviews scare me off and I’m ultimately glad. It is VERY soft. I was looking for something to layer over my jute to bring in some muted blues and greens into the space, and I’m happy with this. There is in fact less green and more cream in the rug than the stock photos show. This is due to the fact that the color is only on the tips of the pile, and the cream part is “under” it, which shows. If you’re aware of that and it matches what you need, I think you’ll be pleased.