The rug was delivered on time and no damages were made so I was absolutely happy with the service! The rug turned out nicely with my furniture so that a plus. There is just one tiny thing I don't like about it is that the rug isn't very soft and it doesn't feel comfortable when you stand on it for too long with your knees and the color of the rug is a little bit darker than in the pictures. Overall, this rug is awesome :)