Box came crushed. Hardware was falling literally out of the box and scattered on the bottom of the box.  The items were obviously used, and remaining hardware was repackaged in an envelope.  The chair rails and base were scratched up.  The screws supposedly meant to capture the seat were too short.  Had to purchase separate longer machine screws to secure the seat properly.  The base of the chair is also crooked appearing.  Quality and construction is garbage.