Just received this rug a week ago and we love it.  The look and feel of the rug is perfect!  Nice too that it is a natural product.  Update - 5 years in and still love this rug!  I’ve even had to steam clean it (which is NOT recommended by the manufacturer) but there was no other way out...  Happy to report it did amazingly well, the stains are gone and we love the rug more than ever!