The stools are great for what I need them for, small townhouse bar area. I ordered two and my boyfriend eventually figured out how to put them together. When he was almost done with the second stool he realized there were some missing parts.  I contacted Wayfair and they quickly shipped me a new stool at no charge, so I can't complain at all there.  Now I have two perfectly functional stools that look great in my new bar area.