Did not read reviews before I ordered.  Normally take reviews with a grain of salt but when SEVERAL reviews all have the same issue..... well....... you pay attention.  Yes my experience was the same.  Great cage but they could spend a few more dollars and time and have a superb cage.  Very cheaply made.  Sloppy assembly.  I didn't have broken pieces like others, just not put together well.  As it was, I'm using it as a butterfly cage and we were going to alter it anyway.  But still..... c'mon people....... charge $10 more and make sure it's put together well and get better reviews.  A little Quality Control goes a long way.