I purchased the Air Conditioner while I am in transition to a new home.  It is a great relief living in a very hot area o San Diego County. My bedroom is 10 x 10 and the dual intake/exhaust works perfectly! Heavy, yes, but the portability of the wheels makes it easy. The set up was simple if you follow the directions! ; )  The look of it in black and silver is modern and fits into the corner of my room perfectly.  It is easy to regulate all the features and I certainly appreciate the remote control!!! It cools off my room fast. No drainage leaks or problems.  It is a bit louder than I expected, however, I would trade noise for cool and comfort any day!  I just turn the tv up!  There is no drawback to this unit. The power is great.  If there was one thing I would change, it would be the window panel accessory. Doesn't quite fit  Vertically or line up Horizontally. Other than that, I would wholly recommend this unit!!!!