Love this product...it took a few mths to find a wall mount range that would fit properly into our new, totally remodeled kitchen.  It works great, delivered in under the expected time, and is a great product.  However, in the delivery the stainless steel chimney had a noticeable dint in the front which due to how it was packedged caused a dint in both pieces in same place.  It does take away from how nice the product looks when you receive a damaged (right on the front of the stacks) ...have  contacted the company with no response to date....