Bought weber based on my experience over the past 50 years. My new performer charcoal grill had 2 defects... easy to assemble but the tabletop was slightly out of alignment with the holes provided & I stripped 2 screws. Also, the electronic igniter would not work. A phone call (with almost 0 wait time) to a very courteous rep resulted in my new parts being recd 9 days later with no charge. All is well now.
   It's the best grill I have ever owned. Great to look at & no messing with fluid or elec starters. I really like the removable portion of the grate for stacking charcoal,etc. (Wish they had included a tool to grab that removable section) Stack charcoal, push the ignition button, wait 6 or 7 minutes and you are good to go!  Charcoal storage bin is very nice to have and being able to shut all the vents results in a lot of savings in reusable charcoal.