Item delivered without hardware pack and without assembly guide. Wayfair says they will deliver both in 10 days. Souring on Wayfair, they are not as dependable as expected...So, an update - after selecting please send missing hardware and missing assembly instructions, I received a package with 16 screws in it, no assembly instructions. Pretty straight forward to assemble though, but if assembly instructions aren't available, why provide it as an option to be sent to me? When assembling the shelf, I noticed some damage to two of pieces. I am sorry I purchased this shelf from Wayfair. And, no, I don't want the Wayfair Customer Happiness Concierge to call me and take up more of my time.