When we first checked to see if we had all the parts, we had 1 shelf screw missing therefore I had to go out to the hardware store as when I called Wayfair this particular item was out of stock, that was not a huge issue but when we came to putting it together the instructions were not easy, there was a dent in one of the panels and the panel at the top looks unfinished (paint wise). It looks nice now it's up but it's not in pristine condition. I did receive a 25% cash back refund but after sitting here I think I should have insisted more but there is not much I can do now as I have accepted the refund. I think if they had had another in stock I would have asked for a redelivery but as they didn't there was not much I could do.