Came in a plastic wrap that had just my address attached on the front. That would be okay except that it's not packaged to make it through travel very well. Unwrapping the cellophane, it had finger marks all over it from what I suspect was someone wrapping it after eating lunch (or working while eating, maybe?). The clincher is, it's a inferior product and the cynical reviews aren't over reacting. Mine hangs from the wall and slants downward making it useless for almost everything. It won't be good for most objects or frames as the 15 pound limit is a stretch--it's more like five. I'd return it but I have nothing to send it back in (no packaging) which kinda makes me think they send it out that way on purpose. I know how hard it is to find a nice floating shelf, I've looked, but I think you should pass on this one.