This Steam Mop is my Newest Best Friend. I love it! It does exactly what it says, It cleans the floors w/o all those smelly chemicals. And I don't have to mop the floors twice. Gets the floors clean the first time and doesn't leave 'puddles' like a regular mop will. Gets in and around hard to reach areas like behind the toilets without a hitch. I love the fact that now I don't have to get down on my knees to scrub the floors any more. It's great, easy to handle and I love the fact that I can toss the pads in the washer instead of the trash. And after washing just hang the pads up to air dry. Thank you Bissell for a Great Product!