The chair is fairly comfortable, good vibration & heat.  Also a good lift.  The negatives for us are, the arms are to short, the lower back is not really supported, and is not great if you are tall or on above average weight.  If you are under 5’8” it may be great for you.  The chair is soft to the touch, but is firmer to sit on.  If you’re looking for a chair to sink into this may not be a great option.  My least favorite thing is that you can’t sit straight up with legs up, it automatic due to one motor.  I had purchased so I could raise my feet while I worked on the computer…that’s is not happening.  You are basically laying down in order for feet to be up which makes it hard to type .  If you want to only lay back to watch tv if may be perfect for you, it’s just not for me.  The quality of materials seems to be good