Have only used it to sleep on a few times yet, but so far it's very comfortable and was quite easy to "install," as it basically inflated itself... Was originally worried when I saw how small the box was that it shipped in, but it is actually a good size.  Like the versatility of quickly converting it back into a sofa and it looks quite modern and cool, and the fabric covering is quite upscale. Definitely a plus that there are NO mechanical parts that can break down as with most sofa-beds. *UPDATE* 3/31/17: Customer service at Wayfair was very helpful and accommodating as there was an issue with our delivery date. Very pleased with their responsiveness and willingness to work out a solution!