This was delivered with a split down the middle on one of the candle holders.. I called 
customer service and they promptly sent out another set of 3 even though only one was
damaged.  No questions asked and didn't have to return the damaged one.  The person
I spoke to on the phone was very nice and very apologetic. Couldn't ask for any better
customer service and didn't have to wait on the line they picked up right away.

Pros: great price
Cons: no cons