This is the BEST blender I have ever used. It's definitely an upgrade from what I previously had. There are so many neat and convenient features. It has a timer, a lock on the lid, different settings for things such as chopping ice. Yep. I said ice! My favorite though is the retractable cord. It can stay on my counter without the awkward cord clutter behind it. And it goes super duper fast. Up to 186 mph. Its amazing. It really is. I can't wait to try out all different types of things. Included also was a book that has recipes included to get you started. Super thoughtful. Packaging was tip top and it arrived perfect.