The original dishwasher I ordered in May 2020 for my new home was on backorder for more than 6 months. I had to keep calling to get the update and the company I ordered it from offered to split the cost of the upgraded Profile series with me which has wi-fi capabilities and quieter.  I'm not entirely sure what one would need with a wi-fi connected dishwasher when it's already so quiet. The missing star is due to how easy it is to alert the dishwasher when closing the drawer due to the sensitivity of the buttons on the top. I like the 3rd rack but it never gets the items dry even with the rinse aid and additional drying options.