I bought this product about a month ago to try and get our four cats on a specific feeding schedule. I also purchased an adapter so the food would dispense into three bowls. I set it up as the instructions said but the locking piece for the conveyor does not stay in place. The feeder makes loud clunking sounds because the conveyor is not locked in place. For the cost of this feeder, it’s extremely disappointing that this particular piece is made so cheaply. I have shoved a piece of aluminum foil in between the back of the conveyor and the back wall of the machine to hold it in place so I’ll see if that works. I would not recommend this product to anyone I know.