This thing is actually great! I'm the type that gets into the small details of things. The adjustable drip spout, adjustable stem on the milk container, personalized profiles, updated cleanout locations, and the improved location where you pour ground coffee are all big upgrades over previous coffee machines. Obviously not the cheapest machine available, and a great deal of the flavor of coffee clearly comes from factors other than the machine, but having SO MANY pre-programmed options where all you need to do is give it beans and the milk container and POOF Cappuccino... Amazing. Huge fan! Great work by Delonghi!