I received the Reliable steam mop and have only used it once but it really did a great job. I already have a steam iron by Reliable and wanted the high temp steam of this mop.  I will give it a workout next week when we are moving to new house.  I used distilled water but plan on using tap also.  I even picked it up sideways to use on tile walls in the bathrooms.  Did a great job.  Will definitely purchase again. 

Pros: easy assembly, easy to use, hotter steam