1.The cartons arrived, marked "white", and I had ordered platinum.  Called customer support, she told me that was normal.  She pointed out on the website, the sides are white.  The website is deceiving.   2. As careful as can be with installing, the backsplash does not fit between the upper cabinets and the bamboo top-about a 1/4 inch from fitting.  3.  The cabinet doors are misaligned.  There is no instruction about how to adjust them.