I opened the box as soon as I saw it was delivered. So excited to try it. This is the best slow cooker I have had in ages. Made pork carnitas in 5.5 hours on low. This did not heat up my cabinet. My old one (which was relatively new 2 years) heated the countertop thru a half inch wood cutting board. I was always afraid that the countertop would be ruined or a fire would start. No more... In addition, my new Hamilton Beach is multifunctional. Love it.