Had a small issue with the delivery as the packaging was pretty beaten up but Wayfair handled the whole very well by sending us pics from the delivery company and gave us an option to wait for a new one but decided to take a chance. It had a couple of scars on it but once together they were in a spot where only I will know and again not terrible. Was a piece of cake to put together but definitely a 2 person job to make it easy and had it complete in about 3 1/2 hours. Looks awesome and absolutely can not beat the value as I did price the lumber to build my own. Highly recommend this pergola!!