We like all of the features of this refrigerator but the ice shoot door/flap stopped actuating after the 5th day of living in the home (new construction). We have to remove the ice bucket and dump it into a container in the freezer then re-insert the ice bucket under the maker in the door after every cycle. Very 1980s experience...wait, no...even the refrigerator my mom had in 1983 reliably put the ice where and when it was supposed to be. Waiting on a reply from customer service; let’s see how this goes.