Don’t get me wrong, when I finally received the bed 4 moths after I ordered it, it was lovely. I had to jump through hurdles to get all the parts and customer service was a complete joke. When it arrived everything came except the hardware to install it. Took At least 30 phone calls and they send me hardware packages for other orders I had made even though I had clarified what I needed multiple times. Nice bed, and inexpensive but horrible customer service.