Picture on site shows controls on right arm, upon arrival there are 2 USB ports and no controls.  Controls are on remote control.  First time delivered, Wayfair said the wrong item number was sent and sent a new one.  Exact same one arrived.  My wife had a stroke that has left her blind, unable to see a remote and the chair was picked for this exact purpose.  Wayfair stated it looks like the pictures on the website are the old model and the new one no longer has controls.  Refunded and have to return chair, but very disappointed as now I have to go searching for a chair all over again from my wife.  All because Wayfair advertises products it no longer carries.