Zero stars. Footrest is defective or just horrifically designed. Does not lock in place while up so you cannot put any leg pressure on it without it collapsing and almost impossible to lock back down, it took two people one holding the back and one pushing the rest to get it to lock. Im scared to try again. The returnfix process is absolutely garbage. Hours on chat and via phone to be told to jump through every hoop imaginable. Only to be told, yes, we will send a part to fix, then an email an hour later saying no, we need video and photos, and there is no way to fix it. I still have a recliner that i can not recline in. Never buying from Wayfair again.