My biggest problem with this is that the threads are exposed - which you can't see in the photos of the product listing on Wayfair. I even ordered replacement parts thinking that maybe they forgot to include a part. However, the replacement part came (in a scented candle box), and it did not include anything to cover the threading. The product is NOT exactly how it appears in the photos, as others have mentioned. H & C are printed in red and blue on the plate. Installation went fine, and my plumber said that it's not terrible and should last me 5-10 years. I'm praying the valves hold up. I have not used it yet, but the water pressure seems good.