Why 4 stars? The armrests for me, are a bit itchy. The material isn't smooth, its a little bit rough. It feels ok to the touch, but when I put my arms on there, I can't keep them on for long without getting irritated. Luckily the arm rests can be raised out of the way. The chair itself is comfortable and looks very nice. It took a while to put together but it fit together giving a solid feel, I only just received this chair (late april 2020) so we'll see what longevity it has but at the moment I don't forsee it breaking at all.