This product was originally purchased as second choice. The first one, from a different company was faulty on arrival and took time to sort out replacement. While waiting I ordered this one as I was also purchasing for my daughter. This is a much better product. The flex is significantly longer which makes it easier to use. It does not splutter like the other - this was discovered when the replacement arrived, so there are no wet spots on clothes and it has 3 different attachments for varying materials, compared to just one for the other. The other one is a bit smaller which would have been better for travel but my daughter is taking the Russell Hobbs steamer as it does a much better job