These are very beautiful and it wasn't that hard to put together, although my husband is the master of putting stuff together.  Anyway, the packaging was fine.  The only issue I have with them is that the back does not have an option to sit up straight, like to read a book or engage in conversation.  The back holder bars need to be longer.  My husband added a piece on and now they are great, but it really needs to be corrected.  The pillow is thicker than most that I found.  It's great for the price.