Ordered 10/2, delivered 11/1 .Cost $2571. Able to move it myself 5 yards to where I wanted it (medium sized female). Filled with garden hose in less than 2 hours. Took 30 hours to heat up to 103*.Had some anxiety because it took so long to heat up but it has stayed hot ever since then.I was in it last PM @ 10 PM, it was 26* in TN, tub was 103* outside. I got the EZ care start-up kit & it's a plus.Jets work well, lid works well. Lights are useful as I get in it @ PM. The "waterfall" feature is actually a noisy filter that I usually leave off.The only con is the access panel that is a pain to get on & off. Manufacturer should use anything but screws to close it-latches, Velcro, snaps, bungee strap. I had to stand on my head to get it off & could not see into the holes without a flashlight. The screw holes may strip out with use. Overall, very happy with it & would purchase again. Also, appreciate all the reviews here. I read them all when I was shopping.