Hello Wayfair:
Let me start by saying that Wayfair Service was excellent.
Unfortunately the Manufacture had a quality control issue while producing the Recliner, that resulted in the Recliner not functioning.
Customer Service was courteous and pleasant and dealt with the Manufacture to resolve the issue. 
I would have issued a 5 Star review, if the Manufacture provided a flawless product.
I like the look, style, colour and now the functionality of the Chair, now that it has been repaired.