Compared to similar coffee makers it's overall a good product.
Pros - Compact design, multi-function, decent quality
Cons - 1. Steam tube does not allow you to get your cup under it unless half empty. 2. Pod sizes are inaccurate (2 oz. heavy). 3. Limited to 1 (small) espresso capsules. 4.Top fill make under-cabinet placement awkward as with most. 5. A little overpriced