Bought to replace 15year old monogram. Hooked new on to water, drain, power. Put a few quarts of water in ice catch to verify drain. Nothing. No drain an alarms after a few min. Called for help spending hours on the phone. They want to come service, but can't come out for month. Said send a new one and take this back they said can't help till Monday.  This is all after delivery pushed out twice the night before. Horrible experience and nothing like monogram used to be.