Arrived damaged and Wayfair wouldn’t send a replacement since they wanted to make sure I wasn’t sent a new one from the same batch. Made zero sense since they told me I could do a full return and re-order a new one - what’s the difference between me ordering a new one versus sending a replacement I am on a tight timeline and opted to keep the damaged light fixture since I can likely touch it up with some gold paint, but they didn’t give me any money back despite the website saying I would receive 12 and then customer service said I would receive 3.08. Nothing has yet been processed. Wayfair Customer service is going downhill. They used to be so amazing whenever things arrived damaged!