So disappointed in this item! When they say open box realize there may be MISSING parts and if you’re after the 30 day mark they will not help you.

A MAJOR part was missing in my order so I now have one nightstand instead of two. More parts are missing and there is no help. This was no cheap item even reduced as an open box. I paid for two tables and get one! I bought lots of furniture from them to thousands of dollars but not enough for them to want to keep me as a customer.

Obviously I will never purchase from Wayfair again as the SUPERVISOR said I can receive nothing because I’m past the 30 days, no service after the time period despite EXTENUATING circumstances.

Missing integral piece in the photo.

I would NOT recommend anyone buy Open Box items. If you do be prepared for things to be missing and get your complaint in right away otherwise you will be Out of Luck too!