This ottoman has a nice sturdy outer material, the gray fit in with my decor and I like that I can remove to wash.  My main reason for purchasing was to rest my leg on while sitting on couch to keep my injured knee elevated.  I've had it since May 2018, the inner individual sack of foam pellets sunk down to about 1/2, I stuffed to old queen pillow in it makingn it much more firm and usable.  I don't sit on very much. I would have returned after first receiving but would have only received a credit.