Beautiful exterior and looks nice when not lit, but TERRIBLE flame quality for the price of the firepit. For $1600+, and given the fact that this is one of the largest firepits wayfair sells, you would expect the flame to be MUCH bigger and more impressive. We triple checked all options and made sure the firepit and the propane tank were turned up all the way and this is the MAX flame that comes out of this massive firepit--it's tiny! Customer service is difficult to deal with. Wayfair, please help make this right!!!!