This cooler is quiet (as long as you have the jug tube in the right spot) for the pump to fill the tanks as well as the compressor for the cold water. My husband prefers room temp water and I prefer cold water and of course we like our hot tea. Its great since it offers all 3! We ordered in December and now in February we are still loving it. I didnt give 5 starts because my inlaws have the same model (which is why we got it) and are now experiencing issues.