I've ordered from Wayfair before, and they always seem to deliver with their products. I must say that so far I have had no problems with this topper. It is super soft and adjusted to my full size mattress perfectly. I was kind of skeptical ordering this topper after reading some reviews, but I didn't let that stop me. The top of the topper is textured with a sort of wavy feeling to it. There were some reviews from people that did not like the texture, but I love it. This mattress topper is super soft and conforms to your body as well. 2" is thick enough for you to sleep on and not sink into the topper or into your mattress. Overall, purchase this mattress topper.  It is a great product and the price is the cheapest I could find for my full size bed. 

If you order from Wayfair, make sure you are home for your delivery. They ship through UPS, and if no one is home to sign for your items UPS will take your package and have it delivered to your local UPS store on the next business day.