I have had this faucet for several years with very few problems. I had to replace the hand held sprayer and the water flow control disc, that is it after several years. Now for the best part, the cost to me, nothing! Nothing for parts, nothing for shipping, nothing. I addition to that they have a technical service department that helped me determine that I needed a new control disc. I had a leak that was once in awhile and could not determine where it came from but they knew. By the way the part was very easy to install. The finish on the faucet is factory fresh like brand new. I would recomend this product to a freind.