This is my THIRD time getting this mirror replaced. While Kohler customer service has been very generous and professional, this product is just simply faulty! Since purchasing the first one, my lights went out in a few months. I got it replaced and then few months later, AGAIN, light went out. Kohler is offering to replace it, but not sure I even want to accept that offer since clearly this product continues to fail me. Mind you, every time I have to pay for an electrician to come take down the faulty mirror and replace it with the new one. I am very frustrated, as you can imagine, and would not recommend this mirror.