I have been wanting to write a review for this ice machine. I had previously had a bullet type ice maker that quit working, I decided to try this one. We have had it for over a year! We absolutely love it. It makes great ice, a lot and fast and is easy to clean! When dispensed, some of the cubes do stay together so we put in a baggie and then put in the freezer. When we want ice, we just bang the ice on the counter and it breaks apart. Not a problem at all for us. I've even bought actual "ice" bags and when I am home for the day, I will make a big bag and put in my big freezer for later use!! We stock up for parties and camping!! I highly recommend this ice maker!!