The fireplace itself is very nice. However the first one that arrived had 13 pieces (out of 28) that were scratched, dented or missing laminate. I contacted the manufacturer, who responded a week later telling me that they couldn’t do anything for me and that I had to go through Wayfair. Which I thought was odd because the instructions said if any parts were damaged to contact them...... but we contacted Wayfair and sent pictures of the damaged pieces and they sent a replacement which was much better (only a couple of bad pieces, which we swapped with the first one). So all in all, we are mostly pleased with our purchase.