Really took a chance with online furniture purchase because I pretty well knew if I didn't like it, it wouldn't matter because I can't afford return shipping. Turns out, I love this sectional outfit. The dark gray is beautiful and the chenille is soft. Like others say, the seat is firm but still comfortable. Only concern I have is whether the fabric on the arm will wear out quickly. After a month of ownership it is starting to look a little more worn than the rest of the sofa. I got a great price and I am happy! It is of medium size as far as sectionals go. Not too small or too large.