I was absolutely very excited to get this product when I ordered it but it took awhile before I got one bec of Fedex but Im giving it a 5 star still because wayfair and the seller tried to resolved my issue by sending a new package to ensure I get it as soon as possible and I was so happy when I finally received it. The product looks really good in our living room and I love that it was designed for a double purpose since my husband and I love to watch a movie so we can use it as a bed for our movie date nights and a sofa most of the time. The length of this sofa is just perfect for us, the back and arm rests are working fine and it is sturdy too, though pls take note that people in our household are very light weight. Overall, im very satisfied with our purchase.