Once the product arrived, we separated all pieces and made sure everything was there.  There were several pieces of the furniture that was broke and completely scratched up but not enough to pack it and return for another as we can glue it and paint and hopefully won't be noticed due to it being the front.  The 1 shelf was not properly built as it is not adjusted evenly, and it is the workmanship - not us putting it together as the other side is seamless.  The fireplace insert works nicely, but was beat up on the back (no one can see this, so didn't matter).  It is pretty heavy in weight which is nice, but not so sure it was worth the value that we paid for it -- in having to put together and having discrepancies in the furniture pieces.