Way smaller than pictured really not suitable for women's heels. Wayfair RETURN policy sucks, by the time you pay for shipping the item back you have almost paid for the item again.  I don't want store credit I just want my money back. So I guess I'm stuck with this SUPER small shoe rack and that's wack.  Not worth buying if you have heels & boots they will NOT FIT, don't waste your money.