I love this mirror. My fiance and I are renovating our condo and have bought lots of items from Wayfair.  Unfortunately, this mirror came to me damaged in one corner, with some inlaid shells missing. I called Wayfair to explain the situation and they were more than accommodating.   The rep was very helpful and very apologetic that their product was damaged.  My second mirror arrived in just 3 days and it was perfect.  Wayfair is a terrific company. Their items are never disappointing. Suzanne - Kennebunk Maine