This is a split review - we ordered the 30x20 and it showed up great, packaged well, no issues. We also ordered the 40x30 of the same mirror (same order) and have had a few issues 1) The original order showed BOTH mirrors delivered by Fedex (since it was one order), even though fedex only delivered 1 mirror and showed the order as 'completed' on their end. Kudos to customer service at Wayfair, they jumped in after a phone call and sent a replacement 40x30.... 2) the 40x30 showed up SHATTERED - good styrofoam packaging on the top and bottom edge, but clearly the face/mirror surface was not protected or fedex just dropped it. So disappointed. - again, wayfair jumped in and sent a replacement which we are still waiting on.