When we received the cart the box was very battered.  Upon inspection of the contents we found several damaged pieces.  When we called the company they were very helpful and, instead of sending us the parts we needed they sent a entire cart.  The second cart we received was in worse shape than the first one.  When we looked inside it looked like the parts had just been tossed in the box and had more broken parts than the first one.  The plastic pieces that the drawers slide on were also shorter than the first ones we received.  The drawers are hard to slide in and out but hopefully they will move easier as time goes on.  The cart is what we had been looking for for awhile.  Just disappointed that we had to receive two just to get one cabinet and now have to figure out what to do with the extra pieces.  For the price you would hope that the packaging would much better than it was.