Bought yesterday and works pretty much straight out of the box.
Set up can be a little fiddly and you have to wait for the tank to heat up so not for impatient people or spur of the moment cleaning . Didn't really do much for creases in shirts but was effective on floor tiles and carpet. The biggest bug-beat is that the carpet glider does not clip on so is always slipping off. Very annoying having to reattach every few minutes. [This review was collected as part of a promotion.]