Love this chair, but one big issue is a problem.   When I first got it I thought it was uncomfortable but after sitting in it and "breaking in" it's great.  It looks perfect in the space and is good quality.  The issue is that when I turn to either side in the chair it makes a VERY loud creaking noise- loud enough so that someone on other end of phone can clearly hear it.   I have tried lubricating all the external connective parts but it has not solved the issue.   What a bummer on this chair.  For this reason I cannot give it a high rating.   I would have given it a 5 star otherwise.