Did lots of research on office chairs and selected this one based on the great reviews given by other customers, particularly for seating comfort and ability to adjust the chair back. Those were the two hi priority features we were looking for. The chair looks nice, however the seating pad has little cushion and it feels like you are sitting on concrete.  The back of the chair does tilt back but only about one inch so very limited capability.  Perhaps our chair is just defective.  Regardless, we are very disappointed with it. We are now trying to find a pad/cushion that  can be place on the seat to see if that will improve the comfort.