This arrived damaged and Wayfair refuses to take it back and ship a new one. They claim the manufacturer must handle this, but it is not a manufacturer problem. The problem is that it was poorly shipped, came out of the box and parts ripped through the box. I should not have to talk to the manufacturer for this issue to be fixed. It did not come direct from the manufacturer, as I received it in 2 days. This is a WAYFAIR problem.

Update It took 10 days to receive a new chair that originally took 2 days to receive. I give one star on how Wayfair handled this issue by making me communicate with the manufacturer in China to get a new chair. The chair itself gets a 4 star rating. My son says it is comfortable, but it was tricky to try to put together by himself. We shall see how it holds up, as it is a pretty pricey chair.