Arrived on time, box was torn/damaged. My husband & I unpacked it & it unrolled/inflated rather quickly. We slept on it 2 nights later and it was definitely on the firmer side (& I generally prefer more firm). My husband does like it and I do too, but I don’t know if it’s the mattress for us. We will continue to sleep on it for another month or so, but may return it for something a little softer. This is our first flat top mattress, we’ve always had pillow top beforehand. Maybe we’re just used to that feel.