OMG!  This piece of furniture is absolutely luxurious and beautiful.  Love Love this purchase.  It took about 3 weeks to be shipped and delivered which is not bad.  The color was more on the grey side than what the picture looked like but I loved it....because I have hint of grey in the sitting room and the dinning room.  The only thing that was put together on this furniture was the legs which was easy.  The pillows.....just don't go with the furniture at all.....I am not even sure why its a part of the purchase but I just use them in different room and purchase different pillows that will compliment the room.  The couch is very firm but we have this in our sitting room which is used on occasions so the firmness is cool.  This is such a good purchase and the price is very reasonable.