I am a long time Wayfair shopper. In all of my purchases (like 25) I have only returned 2 items. This time I have 2 items that were based on a 3rd purchase. We bought barn doors and then the handles and door stops were sold separately. So I don't' need one without the other.The hard ware arrived quickly. The doors were back ordered- ok fine I'll wait. Then at the end of the first back order they extended the back order for another month. So now I don't want the item- great easy to cancel. But now the hardware is out over the 30 day return limit. They won't budge on this return. Will not even negotiate. Ridiculous! There are so many other stores with exceptional customer service were I can do my business.