I don't know what the support staff at Wayfair is thinking, but YES the desk IS reversible; The instructions give options for either right or left facing. The directions are over simplified, with only pictures, but they were easy enough to figure out as I went along. The desk is sturdy, and if you aren't going to need to take it apart, I would suggest using a bit of Loctite, or other threadlocker, for all screws not going into wood; It will prevent issues in the future. This works perfect as a desk, and crafting surface, with just the right amount of storage for quick access to items I most use.