Purchased one (with baskets) for our bathroom and realized that the shelving would look great in our bedroom, so we went on and purchased two more (without baskets).  Only one issue which with a direct email to this manufacturer looks like it will be resolved easily and soon one of the shelves had a crack going left to right, front to back, that would not be able to function holding weight. Sent an email, and within a day received a response that my request for a replacement part was submitted. I would have HATED packaging the unit back up just for the one shelf, so overall the customer service so far provided has made me happy.