The bed looks great and I'm very happy with it. However, the box was seriously damaged and the bag with the screws was completely ruined.  Only four of the screws (for the legs) were loose in the box.  The screw to hold the frame together was not in the box and the assembly person had to improvise in order to get the bed together as I didn't want to wait to go through the process of trying to get the screw and re-schedule my assembly appointment before I could sleep in my bed.  If it's possible to get the missing screw sent to me, I would appreciate it and be able to fix it myself. 
Let me know if that's possible.