If I could give this experience a 0/5, I absolutely would. I have ordered from Wayfair quite a bit and this time has missed the mark. The delivery service they used was awful-no communication, damaged boxes thrown on the front porch-I contacted Customer Service multiple times during this process due to continuation of cancelling the delivery by the delivery driver, and they said there was nothing they could do. I then returned the item over a month ago and I am STILL waiting for a refund. I will NEVER order from Wayfair again after this experience, and will yet again need to call Customer Service to see where my refund is. DO NOT purchase this bed! Not only was the Delivery Service awful--the bed itself was a cheap material, and the color shade of the bed was utterly awful.