This rug was initially so beautiful, so shiny, so luxurious and soft. That lasted only about a few months before it became very matted and flat. I now have had it for about a year and a half. I included a picture of the rug area that was under the couch (so still looks brand new untouched and with vacuum marks to show the grain) and an area of the rug exposed and you can see the crazy difference. (No pets) just really disappointed  because I loved it at first. I got mine in the cream color.