Received this chair and stool a week ago.  Absolutely love it except for the ottoman.  Took 1 star away for the ottoman (found it to be uncomfortable) and for the late arrival.  Shipping time was off by quite a bit but that being said, Wayfair did give a coupon for the inconvenience without even being asked.  Customer service like that is so nice and unexpected in this day and age.  Thank you!