Pretty good quality. A few areas could be glued better. Pretty strong smell to the fabric. Definitely would recommend off gassing for a while in a safe place. The hardware is decent, but the directions were not great (as most chairs like this aren't). The padding is okay. It is not soft but not plastic hard either. For a taller person (I'm 6'2"), the shape hits my back weird. Definitely would need a lumbar pillow. With that, its not too bad.