I got this as my only gift from my mother this year so I felt awful when I told her that I wouldn’t be able to use it. The power cord is way too short for my kitchen setup. They placed it all the way on the right when my only outlet is on the left side so it doesn’t reach. They always say it’s because they don’t want people to trip, but I think they are just being cheap. It also says not to use extension cord so there is nothing I can do. They refuse to say if a surge protector can be used so I am out of luck. Find a better air fryer with a better cord.