wrong chair was sent has no lumbar support or power head rest its all manual I didn't order the manual chair of this style it was the power version what a waste of my time and yours.....called your company 3 times to confirm the correct lazy boy James recliner must be a switch and bait policy trick. waited 4 weeks to get a manual chair
ordered the power chair James same color everthing but with power lumbar and head rest .....not the manual