We have only had our NewAir wine cooler for about a week at this point, but we absolutely love it. It arrived through FedEx well packed and in excellent condition. After reading through the directions we set the unit up in our dining room and let it sit upright overnight before plugging it in and loading it up. The next day we put our bottles in and adjusted the temperature. It took a few hours for the temperature to adjust on each side, but it has held very well. We did have a couple bottles that were snug fitting on the shelves due to the unique shape of the bottles, but overall we are very excited to finally have this unit and look forward to enjoying it for years to come.