I give the washer 3 stars and the dryer 5. The water doesn't fill the wash tub so if the clothes go to the top of the tub, they don't end up getting wet and therefore don't get clean. So as long as the clothes don't go higher than the washer, it gets things fairly clean. However, after I figured this out it still took a couple tries to get s pair of jeans free from some muddy paw prints. And it seems to take a very long time to complete a wash cycle on the "max load" setting. It's got a lot of options which is convenient but seems a little more complicated than strictly necessary. Small things that I found annoying at first but that I'm getting used to: The washer makes a rather strange gurgling noise as it's washing which takes some getting used to and it beeps 9 times (which seems unnecessarily excessive) to signal that the load is done washing. 

So far, the dryer is great, does what it needs to do quickly and efficiently.