The instructions were next to impossible to follow, parts were entirely unmarked, and assembly of the item, even with two of us working on it, became unsafe and unstable and resulted in the piece falling over; ultimately making it impossible to put together. The fall caused scratching and physical harm to the two of us assembling, as well as property damage to the window in my apartment.   This is my first Wayfair order and I am so utterly disappointed to have been cheated out of this money, first with such a negative delivery experience - and now I'm just left with the useless broken pieces.