My grinder just arrived but the box was dented due to horrible packaging. This is a gift and I wish it didn’t look so beat up after paying so much for this attachment. This is very disappointing and as a family we have bought a lot of kitchen aid products and are loyal customers. The fact that they used a shipping envelope that wasn’t secure concerns me. I ordered another gift 2 weeks ago and the shipping package was beautifully wrapped and packaged with stuffing to keep dents from happening. The product inside looks fine but since it is a gift I can’t try the attachment. I don’t know what happened this round Kitchen Aid I hope this isn’t the new normal!