Love the capacity and all the cycle options, especially the Allergiene.  Wish that LG included a full, hard copy of the user manual with the washer.  The online PDF version provides far more useful info on the cycle options than either the "quick start" guide or the paper manual that came with the washer (which seems far more focused on installation than use).  As for the ThinQ app - it's a pain to install (locked up once, had to re-install, very complicated to add my devices despite being only 10 feet from my router) and think that only the diagnosis function will be helpful.