The door comes in a long, think package. Very flimsy. The door (where the handle gets attached) was broken in half due to the lack of structure in the packaging (just a thin strip of styrofoam.)  No problem with the return process. Waiting on replacement.

Replacement came and I installed it. This is in a guest room so its hardly used at all and the door connectors started to break. This door is garbage. They didn't even want me to send it back. Don't purchase it.