As other reviewers have said, this iron does not get hot enough and has a mind of its own, shutting off just when you need more heat. It is maddening. Cotton shirts remain wrinkled, I can touch the plate and it is warn only. I have different fabrics to iron and this iron performs poorly on all of them. Now I can't even figure out how to return this product. 
 Help! I bought this product based on a previous Rowenda I owned which was a good iron.