I think overall this is a very good window AC unit, the design is very clean and looks better than most options out there. The app is also nice and easy to use. Install was a breeze and the packaging was thoughtful. It also cools very very well. But the issue is NOISE. With this being the WhisperTech model I was expecting it to be very quiet but the condenser is pretty noticeable. We do not even use the low setting as the condenser is most noticeable then. So now we are only using the Medium Cool setting and sometimes the noise is minimal but sometimes the condenser really kicks up and almost is buzzing. I might just recommend people to buy the standard Medium 8000 BTU option as I am not sure how great this new WhisperTech really is.