This is a high quality waffle maker that produces wonderful, crispy waffles. I had a problem initially with the waffles sticking to the waffle making. Nothing I did worked until I read another user's solution: rub a stick of butter over the hot grids just before adding the batter. Then I wipe the waffle maker down with a soft cloth once I'm finished for the day, while it's still warm. This works like a charm and I've not looked back.