I nice comfy chair for the money but I have marked down because of Quality issues that I encountered while assembling. On the footstool both screw holes on one side were not deep enough to tighten the screw with one washer so had to add a second washer to enable tightening. Also the holes did not line up very well on one side. The side arms for the main chair had R (right hand side) and L(left hand side) stickers trouble was both the R and the L labels were stuck on the same arm with nothing on the other one so had to guess which was which. The biggest problem was trying to fix the backrest part to the main body of the chair - the two lugs were not straight so had to straighten with a hammer to get them to fit. I got there in the end but it was frustrating that what should have been a easy job to assemble was blighted by quality issues. I would have given 5 stars without these QA issues.