Ordered item in brushed finish and what was received was chrome. Received a replacement that was supposed to have been brushed - and again it's chrome. The packaging says brushed but holding the hooks next to all of the other brushed nickel items in my home, this is definitely chrome. Not sure if it's the supplier who did not label correctly or what but will be returning and look elsewhere. Frustrating that I have to pay to return these items when they are not as described on the website.