Love, love, love! I was very skeptical about ordering furniture online without the ability to touch, visualize in person, and sit on the piece before purchase. I’m so glad I took a chance. I bought 2. The love seat is soft to the touch. The tufted back offers great support when sitting up straight or in the recline position. Very comfortable! The cup holders are a great convenience. Delivery was earlier than anticipated, I was pleasantly surprised as I tracked the delivery through Wayfair’s email to me. I put the loveseat together in a matter of minutes, no tools needed. VERY happy with this purchase!