The chair is sturdy and looks like the picture. I'm giving a low rating as I purchased a new item, and the product arrived in an open box. The inside foam was chopped up in pieces upon opening, and the backside of the box was ripped and then retaped.  The chair had numerous dings, dents, and scratches with paint missing including the cushion had some type of hair or fiber on it. I called Wayfair and the CSR rep was great and helped resolve. I will save everyone from all pictures of the damage and only list a couple.