The delivery was fast however the box was not sealed properly so it was delivered kind of half open. Did not find any scratches to the metal or any issues with the chair itself so I didn't bother with returning.

Assembly was super easy, though the instructions didn't make a lot of sense. We just tried to figure it out. The chair is comfortable and fits perfectly in my office. I can sit comfortably with my legs crossed with ample amount of space left. Absolutely love the chair.