This is a very nice hot tub.  It came exactly as advertised.  The packaging was sturdy, and the delivery agents were super nice, very courteous, and were good at their job.  Just add water, plug it in, wait till it heats up, and play with the buttons and controls.  From order to delivery was way over a month.  Only four stars just for this reason. 

Pros: Great price.  Delivery was great.  Everything works.  Came just as I expected.  Very nice cover.
Cons: Took forever to get-almost 6 weeks.....