I just finished assembling these chairs so I will submit another evaluation in a year to show how they last. All packaging was very good - heavy cardboard boxes and well designed container. Out of four chairs there was only one broken piece which I was able to repair myself with a dowel thus avoiding sending the chair back etc.
The instructions are the best I've ever seen. The hardware is sturdy and everything fits perfectly. We applied teak oil first before assembly which is highly recommended. 
These chairs are very good quality! High;y recommended!!