This espresso machine instantly became my favorite thing in my house! It's so simple to set up for use, and so simple to operate and keep clean. If I had to find something bad to say I guess it would be how loud it is when it's grinding the beans. But really it's grinding beans so how quiet does it need to be?! I've been using this over a week and have made everything from espresso to iced coffees and have received nothing but compliments on how delicious it all is! Very pleased and happy with this in my life!