Love the rug,such an interesting pattern.However your systems failed badly regards delivery. My first item I bought from you a few
weeks ago everything was fine.However With this order I was unable to track it from the getgo,no information at all.
At lunchtime on Sept 25 I called your customer service line and spoke to a very pleasant man named Simon Carr.He very kindly
looked into the problem and accessed XDp tracker for me which was fine except it never moved so I had no idea where my rug
was.It eventually arrived thankfully before the estimated time which was late evening. I am now very hesitate to order from
you again because of this latest performance. Alison Bosworth.