Wanted a large rug to fit under table, with matching smaller, for seating area - this seemed to fit bill.
All seemed good, assurances made about courier contacting etc. Unfortunately, none of that happened, ONE rub turned up unannounced, luckily I was in - order then turned to 'complete', although we still had one owing. Rang Wayfair, who said they had split the order (Why??) hence only one - I pointed out that the (Common) tracking number both said 'complete', I was told not to worry, the other would arrive, apparently my role is just to stay here until something DOES arrive!! Wayfair said 'no need to stay in, courier will leave elsewhere - given our neighbour is 75 yards away, unlit minor road, winter, not exactly what I was after (Large rug is bulky & heavy).
Anyhoo, rug DID arrive, again with no notice. Rugs are fine, just a little honesty about the (V.Poor) service, please.........
Oh yes, courier collected from GERMANY, which was a surprise.