Delivery was on time. The pillow option is not substantial enough to make a noticeable difference. The massage components are really vibration components and just actually rattle my teeth. I am not sure that it would have been difficult to allow for seperate control of the massage units on different sides of the bed?
That being said. It fits nicely into our existing bed frame. It feels supportive and substantial. We are still trying to find a default position that works for both my husband and myself. I am thinking that we probably should have gotten a king size with seperate units - especially given that there is a substantial difference in our weights and heights so the bed responds differently to each of us, but it wasn't in our budget. Not sure about the no pressure points with zero gravity. I certainly still feel pressure points as does my partner. It will take awhile.