Have a few dents resulting  from delivery only & I think are going to be OK—hope just  cosmetic (pieces can be installed so not visible). My only concern is if dents will cause damage to the wood from  weather exposure but I’m planning on treating with weather protection coating before assembly. So my suggestion to Mfg is to add full-length cushioning of both sides of box in addition to foam between parts. Really looks beautiful & probably not difficult to assemble but think I’ll add assembly which customer service advised  I could add after delivery. I think it will be perfect & looks very well made.