We got this for our wedding and used it for the first time and the outer part popped out of the base during use causing the inner bottom to dent and now there is a gap between the outer wall and the bottom. Disappointed as I consider Crock-Pot to be a quality brand and expect more from their products and have had great experiences with the other Crock Pot products I own. The crock pot was on low for less than 4 hours when it made the popping noise and I discovered the defect. Wanted to love this because it is the perfect size and love the hinged lid, but now feels unreliable.