A number of years ago we had an InSinkErator installed when we redid our kitchen and we fell in love with it. But we had to move after just one year and we were unable to install one in our new location. For 14 years we missed it horribly. We just recently moved again into a new home in which we were able to choose the fixtures. We quickly requested an InSinkErator which was installed much to our joy. We use it daily now that the cold (20oF) weather is here. When we come in out of the chilly weather we can have a HOT,steamy cup of soup, chocolate, coffee, or tea or whatever in your hands instantly to warm us inside and out. We cannot imagine living without its convenience and instant gratification. To date, we have not had a single negative issue with ours.