Bought this chair for my mom, and she loves it! It is exactly what we were looking for. The delivery was great, the chair was easy to put together, the color was a bit darker than we were expecting, but I actually like it better. The massage piece is not strong, but perfect for my mom, the heat portion also works well. The lift controls on the side of the chair move at a great pace for my mom who has mobility issues. She is easily able to use all of the controls which is fantastic. I would highly recommend.