Washes well and has some great features. The only negative is that it shakes too much irrespective of how much you load it. The previous washers I had were Samsung and they were well balanced. The install team added some plastic pads under the feet to help with that but I'm not sure if it makes it any better, but now the washer is higher than the dryer so the pair don't look nicely balanced. Also, the sound could be a little louder but since it reports to the app that's not major. Be careful, as the exterior can easily scratch.