Just finished installing this myself in about an hour. This faucet body is well-built with heavy gauge metal construction. The spray head however, is of plastic construction with a thin gauge metal outer shell. I can imagine that it would be easily dented if bumped against a pot rim. It functions just fine though. The faucet comes with a wrench extension that makes the installation process very easy- the only tools needed are an adjustable wrench and a small screwdriver. I bought this faucet to replace a 10-yr old Elkay faucet that cost twice as much but failed due to the cartridge retainer getting distorted from mineral buildup. It looked great but ultimately a faucet is only as good as its mechanism. Overall, this Moen is a great value for the money.