Came in a timely manner. Amazon said 3-5 weeks before item ships!!!! This left within about 4 days. And arrived a couple days later with free shipping, it was also the lowest price I found for this item anywhere. It is sturdy, a nice neutral color in spite of some of the pictures showing a much darker brown, which almost kept me from purchasing it. I have an adult cat and a kitten and they both love this thing. If they're not perched on top resting they are running around the condo, and playing through the open window. My husband did not like the few exposed bolts. However, what are they supposed to do? Anything that covers the bolts would soon be shredded by my cats anyway and look much worse. U don't normally see them anyway. The only reason I didn't give 5 stars is I believe the carpeting could have been a tad better quality.