Although it took about a month to receive our hot tub (hence only 4 stars) we absolutely love it! Took a couple days to heat up but once it did beautiful! We were hesitant about a plug n play but are so glad we went this route. It was as simple as filling it up and plugging it in, no permits needed, didn't need to hire a electrition saving us time and money! Highly recommend this hot tub, led lights, and waterfall are a bonus!