We've had this dishwasher for a few weeks now but have only run it a couple of times. We wash most large pieces, pots and pans, etc. by hand. I haven't tried all the features but I did find that some dishes did not come clean and some stuff was baked on. We usually rinse our dishes pretty well before loading into the dishwasher so I was surprised to find herbs and a greasy film on the salad tongs that were on the upper utensil rack. It is nice and quiet!