Although I love the pet bed, I chose a size according to the table on your website.  I chose medium.  When I received the pet, found that my 27 lb. puppy definitly did not fit the bed.  I contacted by customer service, where I was told to return the item, and that I would have to pay the shipping for a full monetary refund.  If think that someone should really take a good look at the size table.  I am quite disappointed that my problem, which I understand that I received what I ordered, however, I think that some compensation  could be made.  Carole Lemoine