Tile was delivered all in tact; no breakage.  Love this tile!  Goes wonderfully with our Tuscan style decor; the creamy color is perfect!  Love the size of the tile, we installed it as our backsplash in the kitchen and it really makes a statement.  We especially like it installed on a diagonal and we used #10 Antique White grout (as suggested)...it looks great!  Very happy with the results!