We love the machine. It cleans really well. Unfortunately, I sent one back because the first installation test method in the manual does NOT work. The second machine I received had loose parts clanging in it. I sent that back. The third machine did not work when we did the installation test but we decided to just do a load of wash. It worked just fine. It was a REAL INCONVENIENCE to follow this test in the manual because it is useless and caused us to send back the first machine for nothing! Fix the test and the manual!
It is a deep machine and I agree with other small people, it is tough to reach for the clothes at the bottom.