When I opened the product, there were no assembly instructions.  I contacted Wayfair customer service on a Friday evening at 9:30 pm.  Within 5 minutes the assembly instructions were sent to me electronically.  Great job by the customer service rep Megan.

Pros: Exactly as advertised
Cons: Arrived 4 days late but it was the holiday season.  There is several hours of assembly with the product but it was worth the time.