It was the first time I ordered from Wayfair and U have to say it was a great experience.  I was a bit hesitant to orde a framed picture online, without seeing it and having it shipped  ie, I was afraid the frame or glass or bopth could arrive broken.  To my delight, the pucture not only looks exactly as portrayed online, but it came packed so securely.  I also received a personal call from a Wayfair rep to notify me of its arrival.  Wayfair will certaily get my business from now on.