We purchased this grill about a month ago. Love the design and functionality of the grill. Plenty of space for grilling chicken and steaks at the same time. We had problems with the ignition switch after delivery. There was some frustration and back and forth with weber and ACE to resolve the issue. My Husband did some problem solving, taking apart the switch, tightening the wires and so far the switch has been working properly. Customer Service at Weber has been great. After posting my initial review they reached out immediately to help and offer assistance. They have made it clear if my ignition switch causes future problems that they will help and get us a new part. Weber went as far as sending us a some complimentary grill tools for our initial difficulties with our new grill.