Two main complaints -
1) they changed the height of this unit. It’s so awkwardly tall. For example- if you wanted to hang pictures above it.. they’d be to high. If you wanted to put a little lamp on it… you’d be looking up the shade. 
2) the shoes rest on the basket weave material so I worry they’ll get dirty. 

Other than that I’m happy with the product. The higher is just super annoying. Going to have to figure out how to fix that.