The couch is super soft and is much more velvety than expected. It does feel really nice. Sadly as previous reviews have stated, the cushions are fairly flat. It says to give them 72 hours to air out since they’re vacuum sealed, but it didn’t do much. It’s a bummer because it’s a pretty couch but just not going to last. The box came pretty mangled and there was ripped batting on the bottom of the pieces.