The delivery was absolutely perfect. Jose and Thomas were fast, on time, professional and pleasant. The brought this sofa to our NYC loft building, got it out, assembled and placed where we asked. They were masked, and took all the mess and box with them. The sofa looks beautiful, and while it’s not a thick, sink into cushion, it’s comfortable. The fabric is soft, and it has an elegant presence. Very happy with every aspect of this transaction.