We did lots of research before purchase. It looked great. I don't know what I was expecting, even after all the rave reviews - but it is even better! So creamy! I love that we can control the ingredients. We make a lot using protein powder and greek yogurt. We are just now playing with the mix-ins. We bought an extra set of containers. Frankly, we have been only eating healthy ice cream for dinner since we got it. LOL.

The ONLY issue we've had (which is not the machine's fault at all) is that if you make something with no or very little fat in it, you need to re-spin or add some fat, liquid, or xanthin gum. Otherwise, it becomes crumbly. Just keep spinning!