This grill is the mack daddy of grills.  It does it all!  It works so well.  We did get the first grillshipped to us damaged, we contacted customer support and within no time, they shipped another grill to us, even partially put together so we didn't have to spend all day putting it together again.  I buy from Wayfair solely because of their exceptional service!  I know that if there is a problem, they are going to resolve it!