I received this bed 108.  On 1117 the entire zipper split out  could no longer be closed.  Because it was 9 days out of the 30 day return period.  I contacted customer service and couldnt have been more pleased.  I was asked to send a couple pictures.  Within a minute after sending them, I was immediately offered a replacement at no charge.  In addition, I was told that I didnt have to return the defective one.
So I wanted share my extreme joy  satisfaction with Wayfair Customer service.  They truly do stand behind their products.  THANK YOU WAYFAIR!