Received the La Specialista Prestigio as a present in July of 2022. It was working great and my drinks were delicious. But, I've sent the machine 3 times for service already and it hasn't even been a year yet. The first time I sent it back was because the descaling process wouldn't finish, it kept getting stuck on the "rinsing" step (as I've read in other reviews, this problem seems to happen often). The second time was for the same reason--descaling couldn't be completed because it wouldn't move forward to the rinsing process. The third time, it was the grinder-the machine wasn't sensing the grinder. At this point, this machine has been more of a nuisance than a convenience. I think I've given it more than enough chances to work (live) up to its hype...here's hoping it works well without issues when it's returned to me.