I purchased my first Tempurpedic mattress about 8 years ago. After a while, there was a deformity on the mattress. I filed a claim with Tempurpedicfor for the warranty and 3 days later I received the credit for the full amount of the original price. Don't get me wrong, these are not cheap mattresses but the quality of the product and the customer service that comes with it was worth every cent that I spent on this mattress. I highly recommend this mattress for its comfort, quality, and warranty.