Only thing that went well was delivery tim/ tracking. Still vacuuming styrofoam snow. Item defective. Shipping not cause. Welded tube thread crooked. Called customer svc. Sympathetic Rep transferred me to Sales. Salesperson too busy to spend time helping me find replacement. Returned at UPS. Had difficulty with Wayfair once prior. Swore I’d never buy from you again. Now I take that vow again. Bad experience.