First of all, the mattress I  recieved looks nothing like the photo. Second, according to the reviews, it is a firm mattress with a soft pillow top. Well, the mattress I received is super mushy and provides very little support, especially when you sit on it.  The edges collapse very easily. Last, a few days after I ordered it, the price decreased by 100 dollars. I called customer service to ask for a refund for the price difference and    the representative wouldnt allow it.  I then told the representative that I wanted to return it and she refunded me a whopping 37 dollars.  I will never order anything  from Wayfair again.  The mattress I recieved is okay....but definitely is not what was represented on the website.