I ordered 2 of these one came in looking like it was an open box item .  It was broken at the base and would not stand up straight. I called to return and replace. Item no longer in stock. I needed 2 trees to match . Wayfair refunded broken tree and refused to let me return the other tree because nothing was wrong with it.  They wanted me to pay for the return. They sent me the broke tree . I need 2 matching .