We recieved the book case with bins and the box and the wood panel was badly damaged and we called wayfair to notify them and  They said the manufacturer wanted to deal with us directly so we called the number provided and just keep getting a voicemail where we leave a message and nothing ever became of it. Very disappointed in the quality and the damage And the process of trying to get this result this large Box is still sitting in my family room 2 weeks later. I am going to call wayfair again  and hopefully they will  Take care of it on their end and and not inconvenience me with this ridiculous wait time and having a large Box with damaged goods that I already paid for sitting in my living room. English crossed