I love the look, and the dual shoe storage + seating - I just wish it was 6 inches longer so it could fit 3 pairs per rack. Depending on your shoe size and the type of shoe, it roughly holds 2 and a half pairs per rack. The shoes shown in my pictures are size 8 womens on top, size 11 mens on bottom. If I had more floor space I would simply get a second bench, but there just isn't enough room.
The cushion cover unzips so it can be washed. The cushion can be removed if you don't want it.
Overall I am happy with this shoe storage bench - it keeps that entrance room tidy and looking stylish. We just have to be very selective of which shoes get to live there since we each only really get 2 pairs.