Bought this for my grand daughter. A small problem on first ordering when it was in stock then out of stock but this was resolved by a very helpful customer service assistant. The desk was delivered a day earlier than expected - not a problem for me but could have been for some customers. Due to covid restrictions only doorstep delivery was available - delivery to a specified room would have been ideal because it was very heavy. Assembly took a few hours but all the parts were there and undamaged. The finished product is lovely - extremely solid and provides a good area of work surface and storage. My grand daughter loves it.