I was concerned about buying this rug online due to colour match but I was reassured by the sales team that I could return this very easily if it wasn't right for me. However, the online pictures showed the colours perfectly and it looks and feels fantastic. I had trawled around countless shops including John Lewis and could not find the exact quality or shades for my colour scheme.  In terms of delivery I was able to track the delivery throughout. Great service and would definitely recommend this company on both service and product. Thank you it has restored my faith in online purchases.