Love it, it's a beautiful bed. I ordered a double size which was very small to compare to European size so I had to return it and buy king size. Customer service was very good, both times the bed arrived as promised and the exact times were well communicated. I think the only thing I would change about the service is that if a Product is exchanged there should really not be a delivery charge for collection. The collection should be merched with the new delivery instead of organised with a different driver. But apart from that very happy and will buy from wayfair again :)