The packaging was very damaged, but to my surprise the only damage to the bed was a small tear in the black mesh upholstery on the back side of the headboard. The price of the bed is unbeatable to local stores. All pieces and hardware fit together per instructions. Only took 40 mins to assemble. A little oversized for a full size mattress but hey that’s better than being too small. Overall I would rate the bed a 5 star but gave 4 due to the service and delivery of product