Bed arrived when it was supposed to, no issued with the courier like some seem to have. Bed was pretty easy to put together. Most of the parts are in the headboard, so when they are out, the headboard does not have much in it a bit of wood and thin bit of foam. The velcro on the bottom sticks to your carpet till you attach the bottom fabric. My only issued was with the pistons for lifting. There we VERY stiff. When trying them for the first time I could see the frame flexing. I did call the service desk and they were very helpfull. They sent more info on the pistons. You really do need to give them more force than your comfortable appling. I wedged some wood under the frame initially, so give it more support. After a few tries the pistons eased up a bit.  Bed seems fine, will see if it stands the test of time.