I would only give this item 3 stars, due to the poor instructions , and lack of white glove delivery option at check out.

The chair was intended for the second floor of my home... too heavy for me to move up a steep , narrow set of stairs alone.  Additionally, the instructions have drawings only- and in some instances it was difficult to determine what to do.   Also, the drilled holes for holding screws did not entirely line up.

It would be much more helpful to have an assembly video available on the site with the product, so that prospective purchasers have a back up resource for assembly .