I was so excited to receive this rug, and though it was the exact color I wanted, I was shocked to see how filthy and dirty it was after I rolled it out. There were water stains and mud and even garbage on the fabric. I called Wayfair, and customer service was amazing. They gave me a full refund and really made up for the huge disappointment I had with the rug. Will definitely continue using Wayfair, but will steer clear of this rug company.