I was very disappointed with Wayfair on this purchase.  I purchased the wrong size and then decided to buy the smaller size.  It was $150 more!  When I called to ask, the lady said - sorry you bought the larger one on sale, there is nothing you can do.  And then she said besides it's your fault that you measured wrong.  She was rude and very impolite.  I goggled the carpet and then purchased elsewhere for less!  Wayfair lost a sale and a customer because of a rude customer service rep.  I asked to speak to a manager and she said sorry, can't do that?? What - crazy bad service - the first time I was disappointed with Wayfair.