I have had my blender for five months and I have always used it according to Beast's instructions and recommendations. It is truly, unfortunately, a bad product. Right out of the box, it couldn't even blend frozen or semi-frozen fruit, let alone ice. The motor gets so hot that it melts any frozen/cold ingredients, and smoothies are fully, very, *warm* after finally blending. Like, I need to make the smoothie and put it in the freezer for 20 minutes afterwards to cool it down. Now, the motor makes a high pitch screaming sound and after 5 seconds of blending, the light blinks red and the whole unit shuts down, aka I can't use this product anymore and it's collecting dust on my counter. Can't recommend it any less.