We purchased this bag after having tried many of the zipper close coolers. I have to say this one is far superior! I love that it has the backpack padded straps. The fold down feature instead of the zipper is wonderful, no more scraping my arm trying to get water or Gatorade out of the cooler. It keeps drinks and snacks cold in Oklahoma heat which can get up to 110 in the summer. I don’t have any complaints about this bag. I plan on buying a smaller one for when my husband goes with our oldest to his ball tournament and I go with our youngest to tee ball that way we all have cold snacks and drinks. We did buy the extra mule pouch and it’s a must, holds car keys, wallet, sunscreen and much more. We also took it to the beach and it worked like a charm, kept everything nice and cold for two days before I dumped it. But even though the ice had melted the water left inside was still cold. Love this cooler!