This was a painful process no fault of wayfair and they did try everything to make it right.

I had to order this 3 times. FedEx refused to deliver first time stating it was too heavy. Second time it got lost, third time it arrived but the FedEx delivery guy required help getting it up to second floor and asked a maintenance staff at apartment complex for help. 

FedEx driver swore it was heavier then 150lbs. It def will require 2 people to put together and move it around. 

Once I got it setup it was a little difficult trying to find out what app to download to work with my bed. The app name is “1500 tilt base remote”. When u setup device in app look for the device that says “base” in its name. Setting it up wasn’t difficult and u don’t need tools to put it together just require 2 people becuz it’s so heavy.