This 10,000 BTU Air Conditioner is AMAZING! At the begging I was scared i might have gotten a bad Air Conditioner, because I had never owned one by LG. But wow, LG you know how to make your customer happy, I am very Satisfied with mine. The one thing i found helpful was the dirty filter sensor, because I always forget to clean it, but once I see that red light come out I know its time to clean. I love this Air Conditioner so much that I went to go buy another one! It trully makes everything easier. [This review was collected as part of a promotion.]