I have finally got around to putting my wife’s Christmas present together.. I have tried and tried to get the bolt into the bracket to hold the back up.. 
after a number of attempts, I realized the bracket is slightly twisted so it is impossible to get through the other side.. I am pretty disappointed in this product, and would like a replacement. And of course the shipping has to be paid.. between myself and my wife Chelsea muskens, we have recently spent thousands of dollars with Wayfair. And have been ordering with your company for years with no problems.. 
this is the first.. so overall we have been happy. But this is a very special gift for my wife and would love to receive a working one
Thanks for your help