What a disappointment! The listing says the seat height is 17" to 19.75". The one I received is not usable for me because the seat height is actually 15.5" to 18.25" which is not high enough for me to use. I started a return but when I tried to disassemble it, it was impossible to get it apart. I called Wayfair and, after waiting 25 minutes on hold, I finally spoke to someone. I told her that the chair would not come apart so I could package it in the damaged box it came in. She said I had to get a bigger box. I told her I am somewhat disabled and live deep in the North Carolina western mountains where there is absolutely no fedex place that I could go to to get a bigger box. I then told her since the chair was not as described in the listing that I wanted a refund. She said I could not get a refund unless the chair was returned to them.