We just got this (2 of them) and i really like them.  When sitting strait I can feel the lumbar support but as i recline it more anymore i lose the feel of the support. the buttons are amazing sensitive which is nice so they should last a long time. I wasn't fond of the color BUT the price was good for all the features.  It's really toooooooo soon to say how much i like it but for now it being brand new I like it a lot .