I ordered this as a splurge for a Christmas present.  Everyone was excited to play it on Christmas Day, but unfortunately it didn’t even work.  We diligently did lo the trouble shooting per the instructions but it didn’t work.  Wayfair will not accept emails regarding this product and we were told to contact the manufacturer.  They told us to try troubleshooting, even though I stated that we already did.  After several more emails, sending pictures of a unsecured video screen and lose wires, and over three weeks of waiting, we ew told they will send us a new video screen that we are expected to install ourselves.  Guess buying the insurance was a waste of money.  Very disappointed.  Will most likely return for a refund.