First of all, the crib is beautiful and exactly what I wanted!  There were a few damaged pieces on it though.  One piece has a chunk of wood missing out of it and some others have scratches all over them like a cat scratched it or something.  It must have been a quality control issue in the warehouse because this thing was packaged so well that there's no way the damaged could have occurred via shipping.  I was so excited to get the crib up that I just couldn't wait!  I am hoping a call into customer service will just result in a couple replacement parts being sent out though.  I really love the crib and I really don't want to have to get a different one.