I received this chair last week, put it together with relatively little grief, and am now completely in love with it. I wanted something that would do double-duty as a desk chair and a recliner for my office--and this is it. It happens to fit perfectly with my desk (obviously I just got rather lucky there, but still), especially as the arms are reasonably low and the ottoman part is small, and I find I can recline a bit and work very, very comfortably. The massage is indeed just vibration--but that's what I expected for a chair of this reasonable price. I like that feature, and the heat will be great for my lower back, as well as welcome on a cold day. Really glad I bought this.