Rough going initially. The people who delivered it, just delivered. Didn’t check to see if it was working correctly, crushed vent, clothes took several cycles to dry, etc. Husband worked on it, but it still took at least 2 cycles for every load. Called service and someone was sent out a week later. When the service guy came, he made some adjustments and worked on the crushed vent pipe. We had the entire vent system cleaned out and it seems to be working correctly now.  Rocky start, but things are looking up!