Can't say enough great things about this playset!!  Friends and neighbors, just love this thing :)  We got the additional floor set, and it's the nicest play-set I've seen around. Backyard Discovery is one of the best companies to work with.  Customer service is EXCELLENT, A++++ .  Whether it's replacement pieces, add-ons, or shipping questions, I definitely thing they make the grade.  Would definitely buy from again.  ASSEMBLY TIPS - Make sure you organize all wooden pieces 1st.  I would recommend organizing nuts/bolts into separate small boxes as well (I had about 8).  You will need an additional friend to help you when putting up the big swing/monkey bar beams, and probably the roof panels.