The first wine fridge we received was damaged plus the power cord prong was broken so we couldn’t even plug it in. Wayfair made it super easy to get a replacement. The replacement was in great condition and I originally gave this 5 stars, but it has been making more and more loud and strange sounds when it cools. It is the loudest operating appliance in our kitchen. We don’t really want to go through the hassle of returningreplacing the item again. And at this point we are just dealing with it, which is unfortunate.