I just received my new Z Grills 700E and it is definitely a sturdy well made product and packaging was great.  There was a decent amount of assembly required but the instructions and labeling made it easy to follow (they give you a wrench and screwdriver which is all you need but used my own drill with a Phillips bit and socket set which made assembly even easier).  There was a minor issue but dealing with Destiny and Mel in customer service was outstanding as they always got back to me and their overall resolution was completely satisfactory.  It’s nice to see some companies still standing by their brand and product!  Can’t wait to start using my new grill!!