I ordered two if these rockers. The first one to arrive had the plastic wicker unraveling and the frame a bit bent. Wayfair is replacing the rocker. The second rocker was fine. These chairs rock nicely and are comfortable. They do have a very plastic look to them in the white. Perhaps they would look more expensive in black or brown. Very important to do as others have suggested leaving the tightening of screws and bolts till the chair is assembled.