I bought my new grill in December 2022 to replace my 20+ year old Weber LP-1000. Assembly was easy and my questions were quickly answered by customer support. It is very well built, sturdy and looks like it will last a long time.

Then came the problem. I bought the specified rotisserie and the bracket was not correct for this grill, so the rod did not line up with the motor. I contacted customer support and they worked with me until they had a bracket that was just perfect. I am now 100% satisfied with the grill and rotisserie.

I still deduct 1/2 star because the 'smart kitchen' has some design flaws, but I really don't use or miss those functions.