I bought this product around one month ago.
The connections are kinds of loose, and one of the joining nut on the shower head is out of thread. After contacting manufacturer's customer service, the replacement unit was sent.

The location of the handheld shower holder is too low. I have to buy a separated holder to rise it higher.

Overall, high quality product for stainless outfit. The slim profile also makes it looks modern and less bulky comparing to other shower systems. So far so good.