I have used my crockpot about 10 to 12 times but now I've noticed my potatoes never seem to get done anymore. It causes me to have to finish the cooking on the stove which kind of defeats the purpose. I cooked roast potatoes and carrots the other day n had it on for 12 hours on high n the potatoes still were not done. I don't have the box anymore because I threw it away after using it the first time and being pleased with it but had I not made that mistake it would be going back. Now I guess I'm just out of that money and I've got to get a new one. I cant put up with this especially when I work long hours put dinner on the night before only to come home and have to transfer it to the stove and still wait.