I've had a large Keurig for over 10 years, and it did great the entire time until recently! I bought the K-Iced to replace it. I love the features, and how slim it is (vs the original that I had). My ONLY complaint is that it did not come with a water filter system, I had to purchase that separately. It would have been nice to know when I bought it that it was a separate item, because I would have bought it all together. So, for the fact that it did not come with one, and it was not specified in the item description that it would not come with one, I took one star. Otherwise? Great machine!