Trampoline arrived missing parts and several months later I am still waiting for missing parts from the trampoline company. They have sent me the wrong part twice and then failed to even send the correct part when I called for the 3rd time.  The fourth time I called they have promised to send it out but won’t expedite it even given all the delays I’ve experienced. 
DO NOT ORDER FROM THIS BRAND!!! They have terrible customer service. TruJump/ Sportspower