This clock is beautiful, it did arrive damaged the hands of the clock were loose.  I had never ordered from Wayfair before, so I didn't know what to expect from customer service.  I called & they immediately sent me a replacement clock.  It arrived in perfect condition, I will  order from Wayfair again.  Thank you !!!!!  

Pros: Great value, I had looked for months for a clock this size & prices elsewhere were much more.