The chair is perfect except the zippers on the arm rests were sewn on backwards. I can attach them with the Velcro, but the ends are open. I had two people come make sure I wasn’t crazy or doing it incorrectly, so definitely a manufacturer issue. Not the end of the world, but I wish the quality was better on a 400 chair. Disappointed but comfortable enough to not return it after taking all the time to assemble it.