this pillow is amazing! the first night I slept on this, I didn't wake up with any neck pain. I've been on the hunt for a good pillow for years now but nothing worked until this. I love that it's adjustable and if you fluff it up it's good as new. I don't find it sleeps hot at all. it's the perfect balance between firm and soft. both my boyfriend and I sleep much better with this pillow.