I’ve had this countertop oven for a month and a half.  It replaced another brand that I had for 8 months.  I love that the runners holding shelves actually go from front to back. (The OTHER ONE did not.) I love the size of it.  It actually does take a 9x13 pan.  It’s great having the number of cooking functions that it offers, including the meat probe which I haven’t used yet due to summer weather.  Also the fact that it shows the temperature of the oven and has a timer is wonderful.  Again the OTHER ONE did not.  I am quite happy with it.