A suggestion the water level mark is in one location on the kettle - if I look at the spout head on it is on the right hand side - we use our kettle with the spout facing to the left and cannot see the water level indicator inside the kettle - I propose that there be 2 water level indicators in line with the centre of the handle one on the near side of the kettle one on the far side of the kettle, that way left and right handed will have a level to see which ever way the spout is facing - otherwise the kettle is working fine