I am very happy with this coffee maker. I thought I liked my old machine (different brand) but I am realizing what I have been missing. The water gets nice and hot to make a really good coffee, the brew time must be just perfect because the flavor is great in comparison to old maker. I love being able to do the cold brew and over ice. I love all the options for sizes. I haven't done tea, but I am sure I will one day. I am finding it easy to use. It comes with good recipes. I have no negative comments. This exceeds my expectations.