purchased for my granddaughter for Christmas.  One of the post "D" full  on the left side was not routed out.  So there fore she has no bed and we didn't get to set up for Christmas to surprise her. Totally disaster. Called Wayfair this morning spoke with George very nice just doing his job.  I received a $35.00 credit wow spent over $600 and granddaughter has no bed and didn't get to be surprised one Christmas morning.   Not happy at all.