Bought this lock with high hopes. Spent extra money to have it match the rest of the locks in my house. This lock loses internet connect, the outside screen quit working, the app cannot find the lock, Alexa can't find the lock. I've reset it, changed the batteries 3 times, using all different brands and types. If I could get Kwikset to send me a new one I would try it, but at this point I probably will never buy another Kwikset product.