Love the hot tub. Works great! However, ours came missing the button keypad and has some random spots where the design is darker than the rest. They are sending us a replacement keypad, so hopefully that will work. The cover to the controls was extremely hard to get back on. Took 2 of us holding it in and trying to screw it back in at the same time. They should rethink the way they openclose that hatch. The delivery was excruciating to watch as they almost dropped it off the truck 4-5 feet in the air.