This backsplash ended up being so gorgeous! A little pricey, but well worth it. It does look slightly grey although we used white thinset as well as white grout but I don’t mind. It came packaged well, there were none with cracks or damaging. My husband and father in law spent some time doing it, it did end up being more difficult because there was a lot of cutting. We ended up renting a glass cutter from Home Depot. If you are doing it yourself it is quite a project.