This is my first Bosch product and so far/so good.  It is a learning curve to figure out how to load it and it takes some effort to understand how best to use the utensil tray.  Drying is very good and as advertised.  Not so sure about the Wi-Fi feature and the water softener will not be used (my water is soft enough).  Some ads imply detergents would provide enough water softening support but it is not clear which brands.  Runs quiet and seems to be reliable (major factors behind my purchase).  My only real issue was the lengthy delay before a product was available.