I purchased the RapidClean Pro about 3 months ago. Initially I loved the ease of use, and was impressed with the suction. I have a dog and use an automatic vacuum periodically during the week. I use the RapidClean Pro for a deeper cleaning on the weekend. Today the brush roll stopped working. I took it out and noticed that the one end of the brush roll appeared damaged. Maybe it's stripped and will not move when engaged. It's only 3 months old. How does that happen? I emailed Eureka customer support and hope for a resolution. My last vacuum lasted over a decade but I wanted something lightweight and cordless. Disappointed.