This is as beautiful as pictured.  I had read several reviews of people receiving broken pieces, so when I called I mentioned that.  The lady taking my order said she'd put a special note on my order mentioning to pack safely.  I got the order in two days (I ordered 2 sets) and only one piece (a cup/mug) was broken.  I was delighted as I love this china and had feared more breakage.  I called and the company rep was very kind and sweet and is going to replace the broken china. I received an e-mail instantly telling me about the replacement shipment.  I highly recommend this product and the company.  One of the things I believe is that anyone can make a mistake (a vendor), but what do they do about it?  Well, Wayfair takes excellent care of you.