Received item today. No damage to shipping box, but item that was placed inside box was damaged and parts are missing. Whoever shipped item--don't know if it was Wayfair or manufacturer/distributor--knowingly placed a defective item in box and shipped. Infuriating! Have spoken with Wayfair and they say they will send replacement--I may amend review if replacement arrives and is not defective. Also, angry that at first Wayfair rep told me I would have to pay return shipping if I wanted to return even though the item arrived damaged. Doubly infuriating!! Rep eventually back tracked on the return policy. So far, I'm a very unhappy customer.