Besides the back of the mirror being damaged, the electrical system to turn the lights on the mirror on and off does not work. I have tried to use a different outlet, a different cord and there is no power to it. i have put a message in to the seller but I have not received any response. THIS ITEM IS FULLY ASSEMBLED NOW SO, ALL I WANT TO RESOLVE THIS MATTER IS A NEW MIRROR WITH THE ELECTRICAL CORDS SENT TO ME.