I ordered the Novilla Yozoro Topper in queen size. It was exactly as advertised. When it arrived it was well packed and even though it was compacted it was easy to unpack. I followed the instructions and allowed the 48 hours for it to fully rise. The covering for the topper is well made and there weren't any offensive strong oders from the covering or topper. It fits securely on top of my very hard and uncomfortable queen mattress by the attached straps.  It has made an incredible difference to my mattress and I do not have as much hip and back pain as  I did. I sleep better and actually enjoy spending time in my bed now with my Novilla Topper. Customer service was very helpful and friendly.