Took a gamble on this couch hoping the chaise positioning was reversible, and it is! Although you will definitely want power tools if you want to swap which end the chaise is on.
It is very low, so take note of the measurements.
I personally think it’s super comfortable. Firm enough that you don’t feel like you’re being swallowed up (and so you know the cushions will last a while), but much softer than other Wayfair sofasseats I’ve had in the past. I could definitely sit on it for hours and still be comfortable.