I returned the sofa sectional with chase as it was not comfortable at all. It didnt provide enough support to my back and stiff. The overall quality was poor and didnt look durable when I installed it. I ordered it after reading some reviews but the quality of the product was no where near what Ive read.  I had to pay out of pocket for the return shipping expenses and it cost me 160. Im very disappointed with wayfair as well. Be very careful when you purchase furniture from wayfair and read their return policy before ordering it.