Everything arrived and set up as advertised. The Wayfare delivery team did everything they said they were going to do and on the schedule they set. The tub was a couple hours late with delivery time but that is to be expected when multiple deliveries are scheduled for a truck in one day. That did not bother me at all I had already taken off the whole day for the delivery. I knew after it was delivered that I would want to set it up immediately. Absolutely love the hot tub, my wife and I have been in every Night since we purchased it. I would definitely buy again again.from WAYFAIR.