The first one that was delivered had damage and Wayfair customer service was awesome and sent out a replacement in a reasonable amount of time. Overall, we love it. We got the yellow one. However the color match of the seat surfaces leather versus the side surfaces is a little off and evident in some lighting. After almost a year the reclining part seems like it is crooked when extended but still functional. Im glad I purchased the extra protection package. As much as I love the color, I wouldn’t recommend it if you have small children. My 2 year old is always standing on it with her bare feet and her preferred spots look a little grimyhard to keep clean.