This was my 1st order every with you guys and I am so disappointed ( I was very excited to receive this couch. It arrived on time - which was great! However, there were MULTIPLE errors!

-Wrong color couch packed into the box. Recieved dark grey instead of light grey.
-Missing 1 arm, 1 cushion. 4 legs, and all the screws!!

I thought about just keeping it and wait for the missing pieces, but that wouldnt match my room. The 2 stars is for the customer service rep that I talked to. She was super sweet and handled it the best she could. I just wished that they couldve expedited the replacement. Now I live at the 2nd story, so I will have to bring all pieces down to the first floor to repack it for possible pick up. Please make sure to double check the items before sending them off. It would save you and myself time.