We LOVE our new sofa! At first we were very reluctant to purchase furniture online and were nervous about the quality. The sofa is exactly as pictured online. Ours is the linen color and perfect, exactly what we wanted. The price which was on sale with free delivery was a deal compared to other, similar designs. The back cushions and pillows are soft and cushy. The seat cushions are a bit firm so hoping they will soften with use. We didn't bother to put the feet on because it looks great flat on the floor. The style is contemporary and neutral and goes with everything. I highly recommend this piece and would buy it again. Service was fantastic as well.