We were pleased to find an upright freezer shipping right away after all of the increased demand. The freezer works just fine although the door is harder to open. It sure does keep a tight seal as a result. The bottom shelf plastic housing cracked right away but it is still functional. Not sure if that crack was causes because of the weight of frozen goods or poor quality....Delivery guys were super nice but after seeing the back of the freezer I figured out why I had to chase the drivers down to hand them a tip. They unboxed it and I guess the improper use of the dolly caused this large dent and thus scurried away.