The freezer came with a large dent on the back bottom side and even before we opened the box we could hear clinking  noise as if something was loose. When we unpacked the freezer a metal piece fell out from the bottom of the freezer. Debated whether to send it back but due to the pandemic, freezer of this size and price range is almost impossible to purchase so we decided to take a chance and see if it will work. After 24 hours crossed our fingers and plugged it in and seems to work fine. Just hope the freezer will last at least until the pandemic is over. If it wasn’t for the damages we would’ve given it 5 stars.