I bought this product, for my mom
I had it, as an xmas gift.
I gave it to my mom and she didn't open it up for another couple months. 
Now warranty time is expired, but the actual use time has not been equivalent. 
It just stopped working. The on/off switch, is presumably, shorting out.
I would like it fixed, repaired or exchange, either one.
 Please and Thanks 
A longtime customer