This coffee machine is the best! I am no barista, and I've been able to make cafe quality drinks. I could not have picked an easier machine. Straight from the box, I washed and primed it, and had a super fresh cappuccino in less than 15 minutes.  On any average day, I have fresh brewed drink in less than 5 minutes. The water and milk reservoir both hold enough water and creamer for at least 6 drinks, this saves so much time. The milk reservoir is easy to slide out to store in the fridge until next time. This machine comes with two filters, a small and a larger one, and the tamper.  I was also really surprised with the size of this machine. It's very compact,  I gained counter space by replacing my regular coffee pot. I love hosting my moms group and serving everyone delicious, fresh drinks.