My LG washer was slowing giving out after 10 years of going strong. We choose this washer based on reference from a good friend. Washers aren't made like they used to be, that's for sure! This washer grinded on the wash cycle making a hole in the floor where is was digging. My loads weren't oversized in any means, not even half of what I washed in the same size tub with the LG. After replacing the parts once, they went out again within 2 weeks, and we ended replacing it with a front loader. 
The features on the washer were great. I liked the smart detergent feature too. I was optimistic for this appliance!