Received in good condition, works well. Had a whistling sound, communicated with customer service and was sent replacement baffles the same day. Installation was more difficult than necessary because:
Instructions are "one size fits all" instead of specific, mounting screws are blocked by wiring devices on top of blowers, had to tighten with pliers. Installing the chimney surround was also a pain. The screws for hanging the hood seem too small and the washers on them are a pain to slip thru the holes, should have used a larger size screw with an integrated washer head. All-in all, I'd buy it again but supply some of my own hardware.