Do not have a replacement. Have to continue to pay out my afterpay, because you all get paid up front. Never received a replacement chair,only the arms. Both times. First customer service rep stated that there were no replacement parts for this chair and would email me return labels to return the chair back,which I did. Was told that a replacement chair would be sent out.Only to receive two more times arms for the chair and not the whole recliner. Really wanted the chair. Very disappointed.