Since a range I had purchased was on long back order, I decided to purchase this Bosch model based upon my very positive experience with our Bosch dishwasher.  From the beginning the "More Modes" feature did not work.  Also, the range finish feels cheap and is difficult to keep smudge-free and scratch-free.  The grates at the top have a rough texture and can easily scratch the stainless when moved if extreme care is not used.  The warming drawer is very lightweight and does not feel substantial.  I am pleased with the oven performance and results, however.  Overall, I wish that I had waited for the GE Cafe model which I had seen on a store floor.  I was extremely pleased with my 23 year-old Thermador range also.  Never had a single service call.