The Delivery process was a Pain ! There was a new category of "DROP OFF OUTSIDE" or something like that . 
I"M a Pro customer , An Exporter ! My delivery goes to a Freight Forwarder. The delivery has to go to the Dock . The Forwarder takes it from the Truck .. and Signs for it . 
It cant be left on a street in the Middle of an Industrial Area ! 
and they have a time schedule for Open and Close , and not on the weekends.
I wasn't able to convey this to anyone when ordering . 
When I called the Local Warehouse , Their Customer Service person was nice but I had to explain this simple process forever ! to them 
This needs to be resolved for your PRO clients 
Thank you