I've had this seat about a month and a half and really like it. The installation was easy even though the instructions were a little difficult by not referencing the color of the water lines properly. One was white and the other silver and I couldn't tell which port to use by the drawings. I had to call support but they responded very quickly and problem solved. I really enjoy the different modes this seat offer and the drying is nice too.  I've been looking a these seats for a long time and am really glad I bought this.