We bought our Braun multi serve about 8 months ago and we are super pleased with it. The water container is easy to lift, remove, fill, and clean. Because it has the filter, I don’t need to rely on adding filtered or bottled water for better coffee. We love having easy options for the quantity we brew and the easy drip-stop lever to grab a cup of coffee when we can’t wait. The heated plate keeps the coffee hot for refills. The carafe is easy to clean. We do feel that the coffee brews a bit stronger than we like, but we’ve adjusted the amount of grounds we use. Now the Gold option brews spot on. The only dislike is the gold filter basket which did not filter well. Even after adjusting the coffee bean grind to be more coarse we would find grounds in our coffee. Overall we are happy we chose this model and it’s working great!