The mattress is great! It fully opened and is very comfy.
HORRIBLE delivery and customer service from wayfair on this one, it was late for more than a week and they reschedule delivery 4 times. I missed my move, had to pay an extra night at the temporary accommodation and move in with a sleeping bag. And their answer was that the delivery was a complementary FREE service (in a thousand pound order). Peachy! very peachy!