The first one came with a defective dryer drum, but was quickly replaced.  The second has been wonderful!  It does make a few odd sounds that are considered "normal", but the machine compared to my old one is so quiet I forget I started a load! I miss the dryer buzzer on my old machine, but this one offers way more space, so I consider it a good trade off!  I also like that it fills with water with the lid open unlike my last one.