I was very impressed with the time it took for delivery. Ordered late at night and in 2 days they were here! However, I’m not sure who the shipping company you use, my neighbor watched them drop the packages to the spot they were left at the back gate and not placed down. Yes they were packaged well, but the barrel where the pellet hopper inserts was badly dented. After seeing other reviews with the same issue (dented) it’s consistent. Delivery problem, how you do one thing, is how you do everything. Wrong company to ship if that’s how they treat your product. Protect yourself as the product is great. I wouldn’t let them compromise that. Overall, great deal as I got 2 Z GRILLS for the price of one! Cooks awesome.