Just received the stove today. FOund it had a scratch on the front edge. Called and Received the stove today. Arrived well packed and neat. There was a scratch on the front edge. Called customer service who were super helpful. Will be sending a replacement part immediately. Hooked everything up and worked like a charm. My sons just cooked pizza and they are raving about how good it tastes vs. previous stove - so evenly cooked. Looking forward to many more cooks!