We’ve had the freezer for a while now and have zero complaints.  Remember, you will eventually need to empty it for defrosting.  We did the usual thing and added a couple more baskets.  Thank goodness we ordered two of them for a slightly less-deep freezer, so we could use them on the floor of the freezer.  They’re a must for keeping small items together.  Plus, the sliding baskets that come with the freezer slide over them, so no collision issues.