I've had this for a couple months now and love it, for the most part. My complaints are that the griddle heats VERY unevenly. Even after preheating, the area directly over the burner is hot but the area outside the burner stays cool. If you try to cook two pancakes at a time, they'll get too dark over the burner and stay raw beyond that. My other complaint is that the air fry tray doesn't come with it.