This is for the product and packaging only. Wayfair’s customer service is stellar, and replaced the item when it first arrived broken. The issue is the second set also arrived broken. The frames are not wood and whatever material they are made of breaks easily in transit. The whitewash is screen printed on the frame. Both times it shipped the largest frame was broken, and the second largest frame was missing the interior mat frame. Again, incredible customer service on Wayfair’s part. I just think the product is on the cheaper end and doesn’t ship well in the current packaging.