We really like the headboard.  There was a slight dent on one side of the outer edge.  I do not believe it was damaged in transit.  It almost looks like a manufacturing problem, otherwise, instead of a puncture or crack, it looked like a bend in the metal while it was hot or pliable.  We were able to turn the headboard around, so it didn't really show.  The metal appears to be strong.  Our delivery man was very friendly and professional - and brought the package into the house even though we told him it was ok to leave on the porch.  Overall, we are very happy with our purchase.