Well, honestly, it's really the $19.99 option - the "drop off in the room of your choice and run" that's the problem.  With expensive furniture such as this the price should be increased to include total unwrap and careful placement (that's currently the $199.99 option, but we ordered two so went with the $19.99) and don't bother with the $19.99.  We had to sign off that the pieces were in good condition (they weren't) while still in the box!  Once we got the tons of wrapping and cardboard from each piece one of them was severely damaged at the crown.  To save the hassle of changing it out we went with the "scratch cover, glue and a little paint" method of repair, and no direct light on it.  Overall, however, they are nice additions to our living room.  Just don't get anything imported that's this expensive and merely have it dropped off.  These days, there's an ever-increasing chance that it will need to be exchanged for another that's in good condition.