When it arrived, I was surprised and disappointed because how they pack this chair is very in poor taste or rather very "unprofessional"!!!!!!!!! The box they use is very dirty, I don't know if the one who is responsible for packing this one is in a hurry or in a bad mood, but what they did they just put the chair in a dirty old box, it is like they just recycle a used box and put a packaging tape all over! And whats worse when I open it, they just cover the chair with old use boxes that was cut into pieces to cover the chair! Two stars because the chair is nice and not damaged!