I love the look of this bed, the fabric looks high-quality and it’s very pretty. However, our order was missing crucial parts (the corner metal brackets and all support legs). We had to submit a request for replacement parts, and then they sent us an entirely new bed, that was still missing the same pieces that we did not originally have. So now we have two sets of the same bed that cannot be put together. Customer service has been very nice when I’ve spoken with them, but obviously not effectively helpful since the problem has not been fixed, and it’s now been several weeks. Disappointed.