Literally just opened the box. The packing tape was stuck to a board, which was also cracked. I contacted customer service who is referring me to the manufacturer. I will update the review if I am able to ever to assemble.

Update:
Well, the random cracked board wasn’t even part of the crate, so that’s good. It took quite a while to assemble but is decently sturdy. It would probably be faster and easier with two people but is doable by one stubborn person.  

The only real downsides are the latches are a bit flimsy, and it would be nice if the whole side of the crate wasn’t a door since it needs a good sized area as clearance. My petite 50lb husky fits and is able to stand up, turn around, and lie down but I wouldn’t use it for a dog that was any larger than that, and honestly I would probably avoid if your dog is over 45lbs. Freya always sleeps in a ball or C shape, so she doesn’t appear to mind at all.