Item arrived promptly and unpacking was simple. However once the assembly began, the directions are extremely over simplified and need more clarification. It doesn’t say which end is the top and bottom for the side rails or the order of when to add shelving and combine top and bottom. The directions are put together in only 2 steps when in reality it could give more detailed direction and make it at least 5-10 steps. Upon assembly we also realized the main wooden board was damaged in shipping and after calling Wayfair, they were very helpful and gave 2 options which was return completely or get a discount for the product thats damages and keep it. I would say the 2 improvements would be add better directionsmake a video. And allowing replacement parts for this product be sent out rather then only being able to replace the whole product.