I bought this almost a year ago and have had no problems cleaning or maintaining since! Love the brew this can produce and how simple the design is. I'm very thankful that I got this before going into lockdown (before COVID hit, so February-ish), having good coffee at home has been a life saver! My S/O also loves the Cold Brew setting. Its amazing how great the cold brew comes out!

If I could change anything, I'd change the design of the carafe spout as it can spill when pouring sometimes. It also tends to get coffee on the bottom of the carafe when brewing, so you really just have to make sure the carafe is fully pulled towards you to make sure it lines up. Because of this, I give this product 4 stars. This issue causes the bottom heat plate to get sticky or coffee stained if not cleaned routinely.