I looked online and was going to the show room of another place when I saw this as well. I am very skeptic at first. Went to the showroom and didn’t like what I saw. I came back home and went to the Novilla site and bought the queen size mattress. I ordered and got it in one week. Omg this is awesome. Just to let you know it is heavy. I’m in love. Will tell all my friends and family to buy. Customer service is excellent in keeping you updated. Quality is the best. You will not regret it. Luv luv luv my new bed.