I’m really upset about the delivery service. I was supposed to receive the item on Monday but Delivery came on Friday after so many phone calls. I thought my item has gone missing because neither wayfair nor DHL knew where my item was. After so many phone calls , Facebook chat and email I found out my item was taken to Belfast Northern Ireland by stupid mistake made by DHL. I recently moved to a new House and there was no mattress . I has to sleep 5 days on the floor in this cold weather. When I contacted wayfair someone said she raised a complain , next day I called one of them said there is no complain or nothing is recorded on the system. Even the item I received is not what I expected. Description says the mattress is Firm but it’s not. It’s  on the softer side. Really Bad experience. Wound never ever buy form them again.