The first shipment, the shippers dropped it and it cracked in half. I was so disappointed, I went online and did a live chat with wayfair and they replaced the base. I received the replacement base within 3 days.  We love it. its heavy and the umbrella will not tip over when winds pick up. Its pretty and has a high end look to it. I highly recommend this base if you do not have additional support to hold your umbrella.