I own a number of Kitchen Aid products that I love and was excited when I purchased this toaster. I spent more than I would for a toaster thinking I was purchasing a quality product, however, after a short time, the lever broke and cannot be fixed. The toaster itself toasted well, but is not usable due to the lever. Unfortunately I did not save the box or receipt thinking I wouldn't have an issue with a toaster. [This review was collected as part of a promotion.]