For the price- not bad!! ABSOLUTELY LOVE THIS COLOR!! (TurquoiseTeal)
HOWEVER- shortest armrests I have ever seen!! Too far down! Could be much higher! I’m 5’4, and my feet at the Ankles hang off when reclining! 
Vibrating is VERY LOUD!! WHY
Heat so far works great! 
Slow going updown! 
I did get the 5 year guarantee (just in case!)
Just note- if you get this chair- and have a problem- YOU MUST RETURN IT IN ORIGINAL BOX  PAY THE RETURN SHIPPING! 
And if you get this, please follow instructions to a tee!! I thought parts were missing BUT, I hadn’t put back on with connecting parts!! ()
Like I said..for under 400, it’s a good deal.. others start at 700-1000!! GOOD LUCK