I've had a hot water dispenser since we built our house in 1987 and had only seen one friend who had one. Little did I know it would become one of the most used and appreciated appliances in my kitchen. This is probably the third or fourth one I've had. I really appreciate the quick delivery as I haven't boiled water in the microwave in years. I highly recommend this apparently unknown dispenser to anyone. I notice the water is hotter than the ones I've had before which is great. The uses are unlimited. Thank you!