ordered my sofa and chair on Sunday and received it on Tuesday! I have never ordered such a big item over the Internet, I was so nervous that I had made a mistake. The reviews really helped, so I am going to try and be as detailed as possible. They arrived in boxes, they were easy to remove. Directions were straight forward and simple, my 8 year old could figure it out. I had my chair put togther in 10 minutes. It was study and heavy. Fabric was perfect, I ordered the grey and it was a true medium/light grey with flecks of white linen. Very pretty and chic. The couch was together in 15 minutes. Both items are very solid sturdy pieces. Fabric is soft and cushions are medium firmness. Tufting looks amazing. I was concerned with the height, specs say it's 29", mine is 30. Perfect height. Overall very satisfied with delivery, set-up and furniture. Hopefully the quality holds up, only time will tell!