I like the number of baskets and the 2 levels of baskets as well as the dividers for the bottom of the freezer.  The outside controls are easy to see and use.  The height of the freezer makes it easy to reach the bottom without standing on your head like some units.  I can only hope it last as long the Hotpoint freezer I got from my mother that she bought in the late 1950's that I still use. I wish that it was a little bigger (25 cubic feet instead of 22).