I want to love this steamer. It picks up debris effortlessly. Love that! However the problem is with the steam feature. I see plenty of steam but it leaves a lot of water on my floors which doesn’t dry and there are streak marks all over the floor. I have to take a towel and go over the whole floor by hand to get it up and when I look at the towel it reveals that the steam did not even get the dirt up. The area that is suppose to collect the water is almost empty so it’s not pulling the water off the floor. It has to go back which makes me sad. It’s actually fun to use otherwise.