One thing about Ring, they know how to pack their product! A person need not worry about what condition their product will be in when it arrives.Loading the software app on the cell phone was easy and straight forward as was choosing which camera to use. Taking it anywhere in the house and plugging it in is a big extra. The only difficulty I had was I needed to update my version of Ring to accommodate the new product, Indoor Ring. Excellent picture quality as usual for Ring along with customizing the alarm area, scheduling and a new feature, being able to set off a sirenremotley. I have never seen this i Ring apps before.