I mostly purchased this because it's hard to find a tall trash can and this was the height I was looking for.  When it arrived, it was all dented and the retracting lid was off the tracks and wouldn't work.  I managed to fix the "lid", but called the company as the three slips of paper in the box said to do rather than returning to the store if your product arrives broken/damaged/incomplete and even left several messages.  Over a month later, no call back, have never had someone answer the phone when I called many, many times to try and reach someone.  Rather than go through the hassle of attempting a return to wayfair and likely result in postage cost to me and possibility of another damaged trash can we decided just to keep the damaged one.  Lid acts up all the time, sometimes just won't open.  If it worked the way it should and wasn't all damaged it would be worth the money - kids don't get crud all over the lid from opening it with dirty hands which is super nice!