I am very satisfied with the entire process of ordering through Wayfair the product was delivered a day early. the only problem was Fed Ex dropped it off at mt gate and left I never knew they had delivered a phone call or text would have been great. The product was packed very well. It was a little struggle to get that big box inside but I managed. Comfort, looks, style, and construction is very good. Assembly of the recliner was very easy and the operation of the chair is extremely quite. We have had many compliments on the chair already. I am very pleased with our new recliner, and yes I would recommend  Wayfair to anyone looking for a good product for a fair price.