When you first get this vacuum you will probably love it...for about 2 years. Then the parts start breaking. It cost as much as our Hoover, but sure doesn't last like the Hoover (in fact, we still have our old Hoover downstairs -- works like a champ and nothing is broken. But the Shark is a lot lighter).

We have replaced parts on the Shark multiple times to keep it going. Now we are faced, yet again, with the choice of trying to find another part to fix the handle latch; or just trash it.