Although this product takes up a lot of counter space, it makes a great-tasting cup of coffee! I have used several "luxury" brands of coffee makers, and this one makes the best cup of coffee so far. The only downsides are that the parts are difficult to clean, and the water reservoir is awkward to fill. Set up was super easy, and it's easy to set it to brew ahead of time in the morning. Overall, I would highly recommend this to anyone who enjoys a great cup of coffee! [This review was collected as part of a promotion.]