We purchased this 9 months ago. We like the access door and the ice maker. The fridge had a rattle in the motor for a while. We called and they said to defrost it and said they would send instructions. I never got them but my wife was cleaning it out and left it open for a while. It's never happened again since then. The freezer door didn't close well when we first received it but it may have just been us getting used to it. Seems to be fine now. We like the fridge.