We were very happy when we finally purchased a brand new washer/dryer. Thought we were in for a treat, but wrong wrong. Feeling sad because we are now stuck with a washer/dryer that is NOT quiet. Our issues began winthing one month of owning the new units. It's been less than a year & we have had a warranty tech out to attend to these units issues on 4 seperate occasions. Cotton option does not get hot so therefore it does not dry anything; The dryer squeeks so loud my dog hides under the bed & forget about watching a movie ; the washer is so loud on the spin cycle I may as well run to my mama's house! Now we are told we just have to deal with these issues. It is what it is ...so I will therefore continue feeling sad, sad, sad.