I love all the features of this 4-in-1! Granted, I’ve only used the brewing portion, but the steamer and single pod side for espresso or k-cups is ingenious. I will say the carafe would be better if the top just hinged open instead of having to snap it off, and because the water reservoir lid only opens 90 degrees, it can be tricky to pour water in there from the carafe without spilling. I don’t use the faucet hose like many do I use filtered water.