I have purchased many fine products at Wayfair.  And have been very satisfied with all of them. Until now.  This ladder came in and it looked like it had been run through a meat grinder. The boards were distorted, barely painted, holes everywhere. It was not the "distressed " look I was needing. It was terrible and I can't believe Wayfair would ship a product like that.  I have already boxed it up or I would send pictures. So if I could do () stars on this purchase I would...But all other purchases have been 5 stars+