I was very impressed on the way Wayfair handled the delivery of this item.  I was notified regarding the delivery date and time, every step of the way.  I truly appreciated being able to track the delivery trucks route on the app. The driver was also very helpful and the product was very well packaged to avoid damage.  I have not installed my new tub yet but it is beautiful and I know it will be a great focal point to my master bathroom remodel.