We bought this nearly three years ago. It looked intimidating to put together at first, but the instructions are well written. 
We love that it's built out of metal and that we don't have to add a coat of stain/sealant to it every year. 
The slide can get a little hot in the sun, and I wish that the slide had a higher weight capacity rating to it. Fair warning - dads, don't try to go down the slide with your two year old. 
Customer service is excellent to work with.