The recliner arrived in good condition and was super easy to put together.  Glide/swivel mechanism is smooth and silent.  Recline takes some effort but is not unreasonable.  My husband is 6'-1" and the chair fits him very well in terms of seat height and depth - though the back of the chair isn't quite high enough to fully support his head.  I am 5'-4" and will be getting a small footstool and large back pillow to make the chair work best for me.  Otherwise my back won't be fully supported or my feet won't comfortably touch the ground.  Arm height and back height are great for me.  The chair is crisp and contemporary looking, as expected.  We bought the light gray, which is very close to the images you see online.  The cream piping color is a bit dingy looking but not terrible.  Overall, I'm happy with this purchase aesthetically and functionally for the low cost.