I’ve had this grill for 8 months and for the first 5 months I had no issues. The last three months I’ve had intermittent issues with the heat probe by the hinge where the fan would shut off in the middle of a cook and give me the ERP message. Then finally last month it finally kicked the bucket and the fan wouldn’t even kick on due to ERP issue. The customer service/warranty needs improvement. Very frustrating process finally getting to the point where char grilled ordered a new heat probe but of course they’re on backorder with no ETA!