The product is just as described although the assembly instructions were horrendous. It took me over 2 hours to assemble and most of it I did by intuition because the directions were so bad. The shipping process was horrible and I spent over an hour and a half on hold trying to reach you directly which i never did. You said it would be delivered on May 26th and on May 28th Fed Ex said you never did anything other than print a label. It did not arrive until June 6th. Yhe inability to reach you to discuss it will probably cause me not to buy other products from you again.