The package arrived quickly. However the packaging was poorly done and it was delivered in terrible condition. The box was open and there was damage to the item. Luckily it did have all the pieces ( screws, hooks and instructions ), so I was able to assemble the hooks. The instructions for installing it onto studs is pretty straight forward, however the instructions for installing into drywall are useless. Luckily I have chosen a location with studs and had no issues. Overall its sturdy enough and is function for our back hallway.