when we opened the package the box was damaged in one corner of the frame it was cracked and broken where the canopy extender pole pull out was totally disconnected and broken and it would not stay up. my husband and I had to create something out of cardboard and duct tape to hold the one corner  we were and are totally disappointed but we made it work for our holiday weekend.  we just can't lower it without totally dismantling the entire gazebo   this was truly upsetting I have tried over and over to send a picture and it just won't upload  again very disappointing