This clock looks lovely! Unfortunately, the first one arrived with the hoop bent. Customer service sent me a replacement right away with no hassle, so I was very thankful and hoped to give it a 5 start review. Unfortunately, it doesnt keep time. At all. I bought the carbon batteries like the insert said, and the pendulum swings continuously, but the hands dont move. They did for roughly 24 hours. By the second day, we realized that the time was off... I corrected it...and then we realized later that it had never moved again. Im very disappointed because it really does look lovely.