Oh my goodness, this is the best toaster I have ever had!  It toasts so evenly, it's amazing. And every toasting choice- bagel, defrost, reheat, toast a little longer- works perfectly, every time. Oh, and this beauty toasts FAST!  My long slices of sourdough fit nicely,as do thicker cut items. And the grey matte color is elegant. Yes, I love this toaster, pricey though it was, I feel I have gotten my money's worth.