I LOVE this faucet!  We fully remodeled the master bath and installation for this hardware required cutting the concrete foundation, but we planned to move plumbing anyway.  I was afraid the hand piece would feel cheap since reviews said it felt like plastic, but I am glad the material is light weight in case I drop it in the tub.  The wand is great to wash hair and clean the tub and it does not look or feel cheap at all.  The chrome is beautiful and the unit is very well made.  Price was better than I could get at any local plumbing specialty stores.