I bought this coffee maker a month ago and am very disappointed with it. You cannot turn it off without unplugging the unit - lights always stay on. I cannot tell the flavor difference in the coffee if the setting is on regular or bold. The top to coffee pot is difficult to clip back on. The heating pad does not keep the coffee hot - even on high setting. I didn't think the gauge where it shows how much water there is mattered, but it is on the back of the side and hard to read without turning the entire unit around.Grounds get through the strainer cage.