The spa is just as described or better.  The construction and plumbing is very heavy duty but still with a elegant appearance.  Hookup is a breeze, filled the tub with no leaks at all to deal with.  It was in the 30's when I began filling so the tap water was extremely cold going in but the heater began bringing the temperature up a couple degrees an hour.  The included cover was also of sturdy construction and very nice appearance.  Delivery was also very uneventful.  The hot tub arrived a couple weeks before the actual delivery date I was given when I placed the order only taking a couple weeks to get here from date of purchase.  Only one person made the deliver but he backed the truck down the driveway and placed it right inside my garage because I wasn't ready to place it on the deck just yet.  It arrived very well packaged, wrapped in plastic and foam, and protected and on a pallet.  Couldn't be happier.