Why 4 stars? This is the quietest dishwasher I have ever had and needed this living now in an open floor plan. Also the dishes all sparkle and the plastics are dry when the cycle is done.My problem is the room allotted for and the silverware basket is too spacious; the grid work/tongs to hold dishes is too wide. The dish racks on all the Whirlpools I had had in the past had better spacing. I do like the third top rack and use that for silverware eliminating the use of the basket which I feel is oversized and takes up too much space. The look of the unit is clean and sleek.