This gazebo was easy to put together (for two people) even though the directions were all "cartoon" pictures. I was disappointed with the condition of some of the pieces, particularly one of the poles and I could not get Sunjoy to respond to my call re replacement pieces. As for my experience with Wayfair, They did everything that they promised re delivery. The gazebo is beautiful but I would strongly suggest securing it b/c 25mph winds make it really shake. I recently purchased side walls to keep out the sun (when it's setting), but haven't received them yet.