The Jennifer sofa is quality built.  I love the reversible cushions, there is attention to detail in craftsmanship.  I ordered swatches before ordering and glad I did.  Decided on the Lizzy Linen and that is what arrived.  It is very firm, which is ok as I think it will soften up in time.  It is on the smaller side which is also ok, it looks great in the room it is in.  The only thing that would make it better is if the arms were a little higher.  Customer service is excellent, they were on top of the delivery process and contacted the shipper before I even had a chance to question it.  Very happy with the purchase.