Had to order twice. First statues head was severed in the box and there was hardly any packing nor was the word fragile written on the box. Customer service was great about replacing but 2 Nd reorder of same statue was the same product and came damaged and smashed the 2nd time. Again with very little packing and no notation on box that the contents were fragile. Although Wayfair has great prices and great selections it’s not worth the aggravation. Every order I received over the past few months was damaged. Need quality control on shipping