I had a scheduled assembly set for last Friday, I cleared my calendar around the time and 1 hour before he was due to arrive I got a text message saying my appointment had been cancelled. I had to contact handy via Facebook messenger to get immediate attention to the situation. To no avail they were unable to get my scheduled assembly back. I had to  reschedule for the next day, 6pm on a Saturday all because Wayfair did not receive notification that my bed arrived. It was such an inconvenience but Xavier the handyman was great. He was fast and efficient.