The mirror is lovely! Unfortunately it arrived damaged- it takes quite the trip across the country apparently. Wayfair was fantastic at handling my refund request; within about 30minutes of my submission I had a super helpful customer service rep phone to assist me in acquiring a replacement/asking for a return. The mirror is great. The customer service is fanstastic. I just wish the packaging was beefier and the shipping companies were more careful with the fragile products! (4 stars b/c of the shipping issue only)