This sofa is absolutely beautiful. Delivery was on time and in home as promised. The local delivery agent called to schedule the appointment and was able to meet my schedule of date and time. Very polite and called exactly 30 minutes before delivery time as promised. The box did have a large hole that you could see the sofa through, but he opened the box and allowed a full examination before having us sign the receipt. I purchased the emerald green and although it is a lighter shade than depicted in the photo, it is still exquisite and very rich in color! It came in several large pieces but was very easy to assemble and is quite sturdy. For those of you out there who like softer, cushy sofas this will not be a good pick for you. It is very firm albeit still comfortable.