First time ordering at Wayfair, so kind of hesitant, I ordered 2 different kinds (1 10x10 & 1 10x13) of this brand of pergola because of it’s white colored frame (to also match our window’s white frame), package came before set delivery date (which was great), all parts are complete (w/ some extra screws), assembled it by myself (1st time doing this kind of stuff, but needed my wife’s help just to hold 1 side of the assembled 2 post, just enough for me to install the 3rd post with it & that was the only time I needed her help), finished it in about 8 hrs including bolting it down to my concrete deck, everything went well, instruction was somewhat clear, but overall we love how it looks, I’ll probably do an updated review after 6 months or a year if there’ll be an issue or not with this pergola.