Love this sectional! Very firm and definitely feels like it will last a while. The only thing I wish is that the legs in the middle were the same matching wood or maybe a thinner leg for support since the black plastic legs in the middle look awkward with the wooden legs. It was not enough for me to downgrade my rating, however, as it was very minor. I honestly didn't realize this came with the pillow either! We are putting covers over them but it was a nice surprise and the pillows are great quality!