I am very unhappy with this couch its not built well as advertised the bottom part is falling apart I either 1A new one of only had it for 2 weeks or you need to return some money or a full refund very unacceptable or Im going to the Better Business Bureau or Ill pick another 1 this needs to be addressed today the pillows r falling apart the bottom liner of couch falling apart its embarrassing what do you intend to do