I looked for couches over one year and bit the bullet on this one, I read all the reviews multiple times and purchased this. I disagree that it’s hard, it’s comfortable and will hold up over time, if you’re into soft couches that you sink into then this ones not fit your. It’s in my formal living room looks very glamours and classy. I’ve received compliments from everyone who have seen it. I’m very satisfied with the quality of this piece.