My best friend has one so I was able to use hers everytime I went over and I immediately fell in love with this heavenly coffee maker. My boyfriend got it for me as a Christmas present so I've been using for a couple of months now and love it even more. It works perfectly, gives you the most creamy tasty coffee or espresso in the world. It is super convenient and easy to use. Capsules are recyclable love that. They have many different coffees and espresso flavors so you'll definitely find something for you. Also they occasionally have limited edition coffees which have been to die for. I haven't had any issues with the machine not performing as it should. It's really easy to use. Best present ever for this coffee lover.