The delivery service was great. The team was courteous and handled the couch with care. I’m very pleased with the service. It came early than expected which is always a great thing. As far as the couch, it came clean, good quality, firm and easy to assemble. The color is not what I expected and not representative of the picture. I got the paradigm mist/Oscar navy/coral reef but in person it looks more lime greenish. But that’s my fault for not doing the research and taking a look at other couches with similar color schemes. Overall, happy with this product.