Wish delivery policy was a bit more clear....ordered with delivery at door and because there were four steps up to the porch the driver left in our driveway instead of putting it on the porch :( After it sat in the rain all day as I waited for my husband to come home and help me move it we were at least grateful that it was well packaged. We found the directions clear and assembly, while time consuming, resulted in a beautiful addition to our family room. Very pleased with the finished product and we've been enjoying the "fireplace" and warmth!