Arrived with several pieces damaged quite  badly and a couple of fixing parts missing.  Packaging was fine so obviously packed in this state.    Looked quite flimsy and the fixing parts looked similar to the style used by MFI 30 odd years ago.  I requested return and refund and whilst Mayfair staff have been most courteous after 3 tries with no collection attempt made I have now lodged a complaint and am awaiting a fourth collection date.  It seems that UPS attempt 3 times once arrangements have been made for collection.  This means either the day arranged, the day after or the day after that so you're supposed to sit at home for 3 days to wait on the offchance.  I've been at home now for 7 working days - waiting.  This was my first experience using Wayfair having seen the jolly adverts on the T.V. but I am not happy and will not be using Wayfair again.