4 stars for the furniture.  It is nice looking, solidly built.  Looks pretty much as pictured.  Fireplace is not bad looking.  No one is going to mistake it for real flame, but its still not bad.  The ability to change the colors is kind of cool.  I like that it isn't too loud with the fan on.  That the spaces surrounding the fireplace do not get too hot is also a bonus.  Decent price for what you get, especially compared to alternatives that we looked at.  Wayfair consistently had the best price on the item.

2 stars for the shipping.  It took 1 week from online order to fulfillment.  2 weeks to ship to a local warehouse, and 1 additional week to be delivered from the warehouse to our home.  The delivery guys were proficient enough, if not terribly friendly.  I appreciate that "shipping is free" but it seems like it took a lot longer than it should have.