Ordering was great, delivery was great, packaging was great, sofa not so much. The sofa is advertised as 100% leather, it is not! The only thing leather is the cushions and the top and inside of the arms, the rest is vinyl! I could have bought a Barnhardt 100% leather sectional for $600 more at a local furniture store. Not really happy with the false advertising that needs to be corrected. I have dogs and a cat and now am concerned since that is why we wanted leather, vinyl will tear so who knows how it will old up, should have bought the warranty but paid too much already for vinyl to invest any more into it, but lesson learned for sure! I will be very leery about buying from Wayfair again.