First of all these chairs are all metal no wood-mine came with the seats both dented in the same spot i think because they were at the bottom of the box and not packed well just a seperate box but no cushion. I was given a store credit with no problems Wayfair is great about working with you and I order tons of things thru them. Overall these chairs are nice I went ahead and put them together to donate to our local humane society and for a metal chair they are a very nice design they do set uneven though. I think wood be a better option in the long run than metal.