Packing Each piece was wrapped in plastic inside the box to protect fabric of base and back as well as double wrapped with fabric on each metal arm to avoid scratches. 
Assembly Instructions were not very clear - which caused extra time for assembly - Note to others - do not tighten all of the screws until you have the chair all together - if they are all tightened as you put them in the chair will not be straight and you will have to loosen and straighten repeatedly to get it assembled.  Also there are no extra screws provided so if one gets stripped you will not have a replacement 
Comfort  
Missing One of the caps for the bars under the seat was missing leaving a sharp edge.
Look and comfort - Chair is very sturdy and comfortable.   
Chair arms are padded and the leather seat, back and arms are soft and well put together. The metal is black along with the rest of the chair.   The metal appears strong and solid.