This product was supposed to arrive on the 23rd of October latest. Instead another package was delivered and it did not in anyway suggest that it could be the one, as it's size was completely different from what was  advertised. As the name of product does not appear on package the only way to verify/identify it is by the item number which appeared twice differently on the package. leading to more confusion. 

To communicate that level of detail through the website was impossible. 
put I managed to place a order for a replacement. Delivery date given as the 5th of November.  That did not materialise. 

Finally,  2 days ago,  I managed to get through to speak to an advisor. He informed me that the description/dimensions of this item is totally wrong on the website!  

Thank you John, for resolving this after 2 weeks of persistent confusion and no resolution. !