The lamp arrived in a timely fashion. It wasn't the easiest to put together as the directions weren't all that clear. I never could figure out from the directions how to wrap the smaller "ropes" of crystals and one of the vertical crystals seemed to be missing from the package. However, despite this, it does look fantastic in my office and it looks much more expensive than it was. Very good value.

Cons: Directions somewhat lacking and a piece missing.