While there was a delay in the shipping, (because there is a National problem with this,) the item arrived very securely packed, with all parts included. Assembly was a simple process, with step-by-step diagrams clearly labeled with the appropriate parts. For those who say it was difficult to line up the screw holes, it's important to follow the direction that says do NOT tighten any of the screws fully while assembling. Just tighten them enough to secure each screw into its hole. This allows the parts enough 'give' to let you make the last couple of holes line up properly. Then go back and tighten them all down. 
The set is very sturdy and attractive, plenty of room for a large person. But it is also light weight, so it's easy to move around. It was the perfect addition to my balcony.