The fan is very nice looking and very quiet while moving  lot of air! Delivery was better than expected and installation was a breeze. My only issue is that I feel I was misled before the purchase. The listing said that the fan was not reversible which I had never encountered so I called customer service and I was informed that it was in fact reversible and then I asked if it was reversible with the remote and the answer was absolutely YES. After install, I found that it was not reversible from the remote . The instructions said reversible with remote (optional deluxe remote only) so I called the company to get the deluxe remote and was informed that I needed  different fan to get that option. 
My fan is installed 15 ft above the floor with the only access being to rent a 12ft stepladder. The reason I thought I was careful asking questions about the remote was so I would not have to rent a ladder every Fall and Spring to change directions!  I guess I am still in the market for a fan!