I ordered 4 of these for each bedroom and they all arrived in perfect condition from the box.  Nicely packaged.  These fans are super cute and elegant - which is what I wanted for each of the bedrooms.  I have not installed them yet, but I already know they will look great in the bedrooms.  I really like all of the smart/wireless capabilities, but it also has a nice remote that you can fix onto the wall.  Small, neat and tidy.  Will update with photos once my contractor installs.