OK I have a love-hate relationship with this bed. The assembly process was a nightmare, not because it was difficult (it wasn’t) but because some of the parts were defective. First the spacer bar broke after we had put it together and then the headboard (should be an easy assembly) has four screws, the two top screws went in perfectly but the two lower screws would only go in half way we tried everything we could but couldn’t get them to go in any farther.  Joss and Main sent us replacements and after waiting almost 2 weeks for them we now have a beautiful, strong, sturdy bed! This is exactly the bed I have been wanting so it was worth the wait. The Customer service was great and the finished product is high quality and did I mention beautiful. I’m torn between four stars because of the initial mishaps or five stars because of the amazing outcome. I decided on five stars because the finished product far exceeds my expectations