Desk was delivered with a hole in the bottom of the drawer. The box was packed perfectly, so I am assuming the damage was there before the desk departed the warehouse. Also several of the screws would not fit the holes. My husband had to finish putting together the desk because the enclosed materials would not fit. Too big of a hassle to send it back. When I called to discuss the hole in the drawer, the second person I talked to was able to help me by giving me a discount. Thank you, Shayla, for helping me when others would not.