Our kids love this swing set! And I love the fact that there is no upkeep! We've had wood playsets in the past that always started looking worn out in a few years. This one looks new years later! We've also had excellent experiences with customer service. We had a bad wind storm blow it over and bend a few poles. We reached out to customer service and they were very helpful at getting us the parts we needed to restore our swing set. Would definitely recommend!!