I bought this about 5 months ago & all was going very well.  Just this week I did have to have it serviced for a new gasket & a cracked elbow joint on the ice maker tube in back.  LG service technician was very good & repaired it.  I love the door in door feature for milk & items we use often.  I also love the middle drawer that can be used in either  freezer or refrigerator mode.. I use it for my cold cuts & cheeses - which gives me more fridge space. (I have a freezer in my garage.)  Water maker & ice machine works good.  My family loves the craft ice.  I didn't care about craft ice when I bought it - but I am a fan of it now