In a word, horrible.  I knew they were not going to be great based on the other reviews; I was just not banking on so many things going wrong with my purchase!  I expected so-so quality, a more gray than white color (true) and not a uniform gold finish (true) and knew I could not actually use them to plant plants directly into (true).  However, I did not expect that the large planter would be severely dented -- I cannot even turn it in a way that is not noticeable (or undent the dent).  I did not expect that the rods on *both* planters would be bent so that they always appear leaning.  Lastly, I did not expect as many scratches where the paint (or whatever the stucco-like finish is) had been scraped off.  Very disappointed.  I've used Wayfair a lot without issue but will have to contact them to see if they will be as good at replacements as Houzz.  We'll see.