When washing the knives (in the sink) after taking them out of the box,one of the handles fell apart & the finish was faded.I called Wayfair to get information on how to return them & get a refund. The operator told me that they were going to refund my money & send a pre paid label to return them. Neither has happened yet. I am very disappointed with this company & am doubtful that I will make any future purchases from Wayfair