This has such a slick expensive design that looks great in our kitchen. It was very easy to set up and get started and it fits great under our cabinets. The pods are easy to use as well and it's such a cool system to use and just watch. The variety of sizes it's makes is great for the different times of day I need a boost. I also appreciate the auto shut off feature, especially being busy on the go. The two main downsides we have had is that it's a pain to store the coffee pods. They're a bit of an odd shape and just take up space whether you leave them in their boxes or take them out. The other downside is that that taste of the coffee isn't for everyone. The lack of variety the machine has been a bit of a bummer for our family and our guests.