I've only had this vacuum for a few months (long enough that I can't return it to the store where it was purchased, unfortunately). It is mediocre at picking stuff up from a carpet. It will barely pick things up from my hardwood floor. The hose is useless, there is not enough suction to pick up anything. I've removed the hose and given it a thorough cleaning to make sure it isn't clogged, cleaned the filter according to the directions, and emptied the canister (though it's not necessary to empty it often as nothing seems to make it's way into the canister), but still no suction. The vacuum is cheaply made with several flimsy plastic parts. I have no doubt that it won't be long before parts will start to break. I will be digging out my receipt and starting the process to return it to Eureka. I'm glad I kept the box, the papers and the receipt. I won't be buying a Eureka again. And I thought my Hoover was bad. This Eureka is by far the worst vacuum cleaner I've ever used.