5 stars for the product. 3 stars for the shipping/packaging. First off, the packaging needs a bit better protection. The backside of the planter arrived with a 3 inch crack, since the placement on our porch made it less noticeable I lived with it. The product itself is great! Really nice heavy plastic and finish. Got the wider model and be prepared it holds a lot of soil. In the end the specs fit the space just as intended, good height and narrow design that is hard to find with other planters.