This is our 4th toaster in 10 years, and we finally have one that excels in doing what it’s supposed to do. And looks great on the counter. Fresh sliced bread toasts beautifully. And I’m blown away that frozen gluten free bread comes out nearly as good without the need to defrost it in the microwave. I just drop it in, set the dial to 6, and press the snowflake button. Finally, unlike our Tfal toaster and our Bella Pro Series, the bagel button actually toast the face without burning the outside. Thank you Zwilling!