I ordered the Zing 2154A from Bissell. It arrived quickly and in good shape. Vacuum had great suction. But. The extender would not stay attached to the hose. I contacted Customer Care and they made suggestions. The only way I could use it was by holding the pieces together while using. That was not going to work for me. So I contacted Customer Care again. They allowed me to return it, and even provided a shipping label for me. Because of that service, I will certainly consider a Bissell product again. #sweepstakes