The chair itself is great but, it was HORENDOUS getting it delivered. First was we got the base as the back seemed to have been damaged in transit. Second we eventually got the back delivered. Third we received another base ??? Totally unprofessional way to do business. Lack of communication throughout process. I now have a base chair taking up room in my house waiting to be returned. See how long this takes. I have had two previous chairs purchased from you and both delivered within four days. This has taken nearly four WEEKS.