Door ice maker allows the ice to freeze into one mass. Tried keeping the refrigerator compartment as cold as possible without freezing the food; doesn't make a difference. The craft ice maker will go weeks working perfectly, then suddenly will not eject the ice balls leading to water overflowing into the craft ice ball tray. I have to get in and pry out the ice balls to get it going again. Freezer works well. Water and ice dispenser work well.