I do resale and sometimes items come new with tags but wrinkled and this steamer is so handy! I’ve never owned one before, I’d just hang in the bathroom and hope the shower steam helped which really was not productive! This is so awesome and actually works to dewrinkle! I can now do my husbands work shirts and pants instead of needing to send elsewhere. Took me a bit to get the hang of but it’s so useful!