Looks very nice installed but the handheld piece is made of plastic, has no weight to it and feels like a toy.  The connecting hose looks like a black rubber tube from someone’s car. I’ll probably try to buy a replacement hose and handheld part. This is the downside of buying based on pictures. I did call to ask about plastic parts and was informed it was “mostly” metal. I gave three stars but would have preferred to give 2 12. I haven’t showered with it yet since the enclosure hasn’t been installed.