I not only gave it 5 stars for quality but also for customer service. We had to columns that had split at the bottom. My husband was concerned as they were the wait bearing columns. He called on a Saturday late afternoon expecting to get a recording. They answered and said they would send both columns right out. On Monday we received the notification that they had sent them FedEx 2 day. This was not expected. We had to get in touch with them with 2 more questions… my husband emailed at 11pm and had a response by 9:30 the next morning. 

We will be buying another gazebo to cover our deck. The quality is excellent and the instructions are thorough. My husband would rather read the instructions but when he didn’t understand something the app walked him through it. My husband takes his time but the picture shows the progress right now. 

We highly recommend this company and their products. Just save us a 20x12 for our deck when we need it lol 
Thanks VP