This is by far the worst product I have ever ordered. Spa was delivered Mar 10th and was put in to service on the 12th. Arrived with a damaged cover. By April 17th had to order a new pump due to a bearing going out. Was told I would have to pay a trip charge in order to have it installed. Now mind you I live in a major metro area so what that's about? who knows. On may the 6th I went to start the install of the pump and now I have a control board problem. They are shipping out the controller and the heater. Not quite sure what to think at this point what's next the ozonator? seems to be a bit of a DIY project.