I really like this product. It does everything it is supposed to do, deliver "boiling" water with just a push of a button. I use this for everything, from tea to instant soups, the pourover for my coffee and to prewash the hard and sticky stuff off of my dishes, silverware and pots and pans. I also use it to sanitize many kitchen items. The only negative thing I have to say is it still (and I had this installed in October 2017) has a "plastic" smell and taste to it. I notice its not as strong as it once was, but you can still taste a plasticy taste. My husband, who is a licensed master plumber thinks its because the almost boiling waster is running through a plastic line. Also, it is a little noisy when the water heats up. My dogs still bark and run to the kitchen when they hear this, which is quite frequent. And its installed in the cabinet, under my kitchen sink.