This range hood looks great and is well built...a quality product.  I installed it myself and the manual was not as explicit on what hardware to use.  Also, the short kit didn't completely accommodate installation on a 7' ceiling. I made it work but the shortest I could make it was 29" above the stove top....30 - 36" is the recommended range.  For these reasons I gave 4 instead of 5 stars.  The Range Hood Store was great to work with....very fast shipping!