The picture should have reflected two components, the cushion and the frame. The image was misleading resulting in confusing the customer. The return policy is unnecessarily exorbedent. The return cost discourages customers for returning products this forcing an additional purchase for a nonexistent item on the same company site. However, price for quality was good. Overall satisfaction would be a 2 on a scale of 10, 10 being the highest, 1 being the lowest.