Love it, easy to fill the water, makes a full mug, brews slow and hot enough to get all the flavor from the K-cup unlike most of its competitors, the K-cups used in this machine will go further and make more coffee for the buck, It’s super easy to control and best of all it makes a awesome cup or mug of coffee. Have had many other name brand machines in the past, none of them come close to the quality of the brew this machine produces.