This was product was sent to me complimentary in exchange for my honest opinion. We drink as much tea as we do coffee! Usually we heated up the water in a different kitchen device so the counter got cluttered alot. This takes up less space for us and we don't have to look for another plug in for a separate device. It looks very sleek and sharp with the black and sliver and accents a kitchen with ease. Setup is easy. We will be using this alot during the fall/winter season because hot chocolate and other instant hot drinks are always part of the drink menu! We recommend this for anyone looking for convenience and style!