My couch was delivered today and I feel so blessed and grateful. The material is super soft, and the couch feels cozy and just the right amount of firmness without it being hard. I left the couch disconnected so that I can move out to vacuum. Last but not least, the delivery team from beginning to end was professional at the highest level. They introduced themselves, asked where would I like the couch, was friendly but got right to work. Asked what I thought and if I wanted it moved , was willing to help in anyway. In this day and age you don’t find people who are professional and offer good customer service anymore. I have one more piece of furniture to get for my TV, and I definitely will get from Wayfair. If I could have tipped a big sum of money I would have just out of appreciation. Thank you all so much. God bless. Thanks for listening!