We LOVE this sofa! We have a 7-year old child and crazy young dog and were looking for something that looked nice, but wasn't too expensive, to get us through the next few years of wear and tear we expect they will put on it. The stitching and material make it look (and feel) a lot more expensive than the price and it is super soft and comfy, with room for all of us. The first thing my daughter and her friends tried to do was un-velcro the pillows, but they were stuck too tightly. That was a win, since the velcroed pillows were a major selling point for just this reason! The whole delivery process was seamless and professional (we chose in-room). Pieces came in 2 big boxes with all feet, screws, etc. zippered into the bottom of the furniture. It took me no longer than 30 min to unpack and set this up by myself. We have only had it a week, but so far, it exceeds our expectations.