The loveseat is a bit firm but definitely comfortable. It came quickly and undamaged, with all the parts. It was easy to assemble and I could do it myself. The color is only slightly off to the photos (and dont trust my photo either, my lamp has a yellow bulb). The main issue I have with this sofa is just that the velvet is susceptible to stains. I used fabric only febreeze on it and it has light little droplet stains now, but its mostly unnoticeable. So just be extra careful with this fabric.