This is my first time owning a hot tub. Only complaint is that it took 5 months to get. But it looks great, works great, and is truly a plug and play hot tub. Easy to get up. Took about 30 minutes to fill and about 24 hours to heat to 100 degrees. Maintains temp well with cover on and hasn’t really changed the electric bill at all. I recommend this hot tub 100.