We were apprehensive about purchasing this couch. The pics on Wayfair make it look very firm and stiff but after looking at other customer’s photos and comments, we went for it and we’re so happy we did! It’s so soft, spacious and comfy! Room for our whole family and nice deep seating. It exceeded our expectations. Delivery was easy and so nice. Only set up was attaching the feet which you get to choose chrome or gold as it comes with both. We are so happy with this purchase.