The sofa is well packaged and very easy to assemble. It’s a firm sofa, but not uncomfortable. Great little sofa for my space and I love the pink…exactly as described.

However, Wayfair took its sweet time sending this sofa. It finally left the warehouse after three phone calls wondering why my sofa that was expected to arrive the day prior had not shipped. What was more frustrating is the customer service reps could see my order and could offer no explanation as to why it was just hanging out and not being fulfilled. Every rep I spoke to was very polite and helpful, but it seemed that no one had the ability to solve the problem. This is the first time I’ve had a negative shipping experience with Wayfair.