first headboard came damaged on the corners due to bad packaging just very thin brown paper was used to cover. so had to send it back had problems doing this on the web site possible as we were using a Mac so we had to use the chat box on the web site so it took 25 minutes to get this done as it took so long for the operator to get back seems like she was dealing with for five people at the same time. The next one that was delivered was great.
So the product was good but the return process was poor.