Unpacked the chair and have been using it for about a week. So far it is...ok. The fabric and color are great. A true charcoal with brown woven through it. A nice warm gray. The legs are nice. Nailhead trim is nice. The back cushion is squishy and comfy. But there are a few things that might not work for folks-notice it sits 23” high off the floor so at 5’5 my feet don’t touch. It’s also got a wide seat with is perfect for snuggling. The seat cushion itself is quite firm so I’m hoping it softens with use. The arms are also low so to put my elbow on the arm of the chair I need to lean over. The seam across the back is odd and we do sometimes hear the Velcro. The back is also too low to rest your head on. I’m glad I waited and ordered this chair when it was on a deep discount of <$400. Overall I don’t hate anything about it and it serves its purpose