This is the Serta Clarks Hill Elite Plush, it wasn't to soft. its a mixture of plush and firm. I prefer a really soft mattresses. If you have back aches and need A more firmer/ plushy bed then this is the right mattress for you. My husband always complains of aches and pains, but sleeping on this mattress he completely did a 360. No more aches and pain he wakes up more relaxed and feeling his best. This is a queen mattress that I moved it from the guessed room to our room because he loves it that much.