Love the mattress! Definitely let it take it's shape for 72 hrs. I did and it is very comfortable. As for the haul away service provided by Angi...I wouldn't  
 give any stars as I am still waiting for my old mattress to be hauled away. They have canceled 2 times and rescheduled because of problems with their Pros. First time they never showed up. I had to call. This time got 1 hour notice of cancelling. Horrible Service! Wayfair should reconsider using them.