The bed is great so far, but customer service was NOT!  I attempted to cancel my order the very next day and they said it was not allowed due to it already being shipped but they were unable to provide a tracking number because it wasn't even shipped yet.  I also feel delivery took way to long, when asked if I could pay to get it faster atleast or where is their warehouse, they did not respond.  If you can wait, this is a good bed, although I would look on Amazon first as they have many of these beds cheaper and quick free shipping!