I ordered two of these for my patio, and the benches themselves deserve a 5-star rating (I love them).  However, the packaging was a joke, and I'm truly surprised the benches arrived without any damage.  The benches were simply placed inside random pieces of cardboard that were taped together without any packing material whatsoever.  Then the random pieces of card board were taped into a semblance of a "box" that was smashed on one end upon arrival.  Given the lack of packing material, I (yes, I'll restate this) think it's a miracle these benches arrived without any damage.