The parts looks nice, but over the course of a month we have reordered this item twice after receiving a damaged original shipment, and they delivered very damaged bookcases each and every time. After having them ship us two replacements, we STILL don't have enough undamaged parts to build a SINGLE undamaged bookcase. Terrible factory packaging and no outer boxing. We are desperate to have finish this project so we ordered the two replacement parts that will allow us to build ONE bookcase.