This item takes quite a while to deliver.  There are small imperfections/scratches in some places.  It was extremely difficult to put together and definitely takes two people.   The stickers labeling which part they are are difficult to remove.  The mattress keeps getting hung up in the opening and you have to help get the mattress down manually which is hard to do because the frame part is already down and this is a very heavy piece.  The hinges that hold on the top panel that you use to pull down the door actually pulled out.  So we are having to figure out solutions to these problems and figure out a way to keep the mattress from getting hung up on a top brace.  It does look pretty in the room.  Just wished it operated more efficiently.