Utterly disappointed in my first order with Wayfair Business. When we arrived home on the delivery date, we saw the box leaning on the wall of our porch and I debated whether to call Wayfair in order to return it and ask for a new item. The box was in rough shape. Against my better judgement I opened the box only to find a chip on one of the shelves and a crack along half the length of the side panel. See attached photos. 

UPDATE.

Wayfair customer service sent a replacement. Very pleased.