There was an issue with delivery, the chairs were lost and I didn't get them for 3 weeks.  However, the service I received was amazing.  Personalized, they even called me and emailed me directly, with one person as a contact.  They followed the new shipment until it got to me.  I would have given 4 stars for the dining set, but the service was outstanding.  The chairs are a little cheap, and some parts are not painted all the way, but all in all, it's a nice set and is perfect for my dining area.