Love the rug- it’s soft and with the premium rug pad it’s very comfortable. Just the right pile height too. The price was extremely affordable for a 10x13 rug. The rugs I was looking at were upwards of $800. I’m glad I found this one. Color is pretty. I had no issues with creases or not laying flat. The rug does arrive folded, however if you just roll it up (with the larger heavier rugs it takes less time) the creases are out of it in no time. I rolled the rug up each direction and let it sit for 30 min and all the creases were already Gone and it laid flat immediately.