The first bed I received was damaged because this company does not pack it's furniture well for shipping.The 5 drawer chest was delivered damaged two times and the night stand also arrived damaged. Wayfair was wonderful and resolved all the issues with damaged furniture. They went beyond what I expected. I love ordering from Wayfair. This is the first time I had any issues with damaged furniture and I have ordered several pieces from them. This was definitely an issue with this specific furniture company.