Rug is extremely soft and a beautiful white which is what we were looking for. The surface of the rug is a nice tight weave but the edges show more of a shag. We were disappointed though that it arrived with what appears to be yellow oil stains, they are faint but definitely noticeable. There is also a very strong smell, almost like gasoline, especially around the stains. I contacted Wayfair regarding the stains but never heard back from them.