I think these stools are wonderful, they just aren't 31" stools. We have a bar height counter in our kitchen and need the 31" seat height. The seat height on the stools we received was just over 29".  Odd, since this stool doesn't come in a counter height option and all the packing slips and labels stated they were 31" chairs.  We ordered the stools with the cherry finished wood seats (not the cushion). We were happy with the look, the feel, the fast delivery, and especially Wayfair's great customer service and no-hassle return. Not happy to have to start over, and cautious now about this brand.