The AC works fine, I don't think it is louder than any other AC we have had.  I like the remote, so that I don't have to get up from bed to change the settings.  My only complaint/recommendation would be that the remote just has an up & down button so you can cycle through the options, but if you don't know what the options are on the unit, then you don't know what you are selecting.  Other than that we have had it hooded up for 2 days so far and hope that it lasts more than 2 years (unlike our last AC unit).