The bed is nice and it’s low bottom, perfect for my 20month old. It does scratch easily, like others have mentioned in their  reviews. However, the bed took forever to arrive with COVID-19 situation. Plus, came in damaged. Replacement parts took forever too. Basically, I didn’t get the bed assembled for over 2 months while all this was going on. Four stars for bed 3 stars for service. However, I ended up giving 4 stars overall because there were mail delays due to covid19.