We are happy with the arm chair. The arms are sturdy and we like that, so you can put something on them without fear that it will fall off. The cushions will need to be broken in as they are a bit sturdy too - :) - however this is expected with a new chair like this. We're overall pleased with the purchase. It looks great in the new entryway space for people to sit in as they are waiting and is a good size for individual use.