The chair was exactly what i wanted and more, but the service was terrible. I had to wait 5 months to receive my order, the first chair went missing According to customer care and they had to reorder it. No one called to tell me the chairs went missing until i called , when you call In with a complaint the first thing they ask is do you want to cancel  It comes acrosss like they don’t even care, cancel if you are not happy . It was just terrible service after i complained a couple of times they offered compensation  but I would rather have my chair than that. If you are going to order this chair be ready for a long wait and chasing them to do their job. Most of the customer care agents were so rude