The rug is exactly what I expected from the online picture.  In fact, the quality of the rug probably exceeds my expectations. This was the most expensive item I have purchased online sight unseen. (I bought the largest size.) So I was very pleasantly surprised that the item was pretty much as described. The free shipping was a big plus for me. In fact, FedEx delivered the rug to the wrong address, but I got it in a few extra days. In the meantime, Wayfair sent out another rug since my first was lost in shipping. It arrived a day or two after I found the original shipment. I was very impressed that my satisfaction was a priority to Wayfair.