For the price, the build quality is shoddy. The structure is particle board which will never hold a screw if one fails or is over tightened. The visible screws are plain drywall screws, the cheapest option at the hardware store with the lowest shear strength. The pictures at time of purchase clearly implied that the ottoman top flips over to reveal a hard surface that can act as a side table or small coffee table. There is no such feature and those pictures have since been removed. Finally, the shipment was delayed 3 times up to 2+ months late for "back order" while no indication was given at time of purchase of back order status. Then it showed up without warning only one month late and the website still states that it will arrive in another month. Wayfair should get it together and stop making customers feel like they are considered the adversary. This piece was misrepresented and overpriced, and their logistics are poor.