I absolutely love my rug! The colors are vibrant and look amazing in my room, and the feel of it is so soft. It came wrapped in plastic and well secured. After I laid it down it took about a day for the corners to go down all the since it was rolled up but they went down without a problem. Even the shipping was accurate which was great to because I needed it by a certain time. Overall, I'm really happy with my product and the experience given.