Terrible process, site says that returns are easy but this isn’t true. I received this item damaged and it doesn’t work properly from being man-handled at some point during 1st packing to delivery. I reached out to Wayfair immediately to resolve and got a message that I can’t go through them for another unit, instead I have to call Frigidaire directly. When I called Frigidaire a recording said they can’t connect me to anyone and call later sometime. In the meantime we are getting into the hot season here in CA and I have no resolution to a unit I paid money to get in perfect working condition. I’m so mad and frustrated with this process. 1010 do NOT recommend!