When this showed up my husband was skeptical about one more thing on the counter. He’s all in now! Super easy to use. Great water. Love the pre measured amounts for the 12 or 20 oz plus the option to use the center button for whatever amount you need. The water reservoir is really easy to fill and move back to the machine. The water tastes great as well. The kids got a kick out of it. Thrilled to be included in this vox box and this is a quality product that will get a lot of use.