Received bed very quickly. Directions and packaging complete. Problem keeping small slats in place as hooked to foot and headboard. Recommend placing rubber band around the back so can keep slats in place as you attach the foot board and headboard. I doubt we would have even successful without this hint. Had two people working together and still any movement while placing back to footboard caused slat to fall out. Lost one piece of the assembly. Called for replacement and it came very quickly. Very impressed with the company's promptness.

Pros: Good directions and all parts included and identified
Cons: Back slats kept falling off during assembly. Solved by placing runner bands around back and them clipping them off after assembly