I really like my new freezer. It does exactly what I need it for. I’d give it 5 starts if it weren’t for shipping. Shipping was HORRENDOUS! It was not updated at all until I contacted customer service THREE times on three different days. It arrived 6 days past the estimate and one day after the scheduled. This was my FIRST time ever ordering from Wayfair but I do have to say the customer service people I spoke to were AWESOME! Because of their responsiveness and helpfulness, I will order from Wayfair again.