I think this chair isnt horrible but its not great. I was looking for one that was alot more comfortable and soft and fluffy so you kinda sink alittle bit into the chair instead of just hoovering is what it feels like Im doing. The massager isnt hard at all. To be honest I barely even feel it on any part of your body even when I changed the intensity of it. The rocking and swivel are great on it. The faux I thought wouldnt be so great cause the possibility of sticking to the seat but actually its very comfortable and the brown isnt as bad as I thought it would be. Id still rather have the black but the dark brown will do for now. All in all this isnt a bad purchase and good for the price for sure.